Guest Service Representative - Front Desk Agent - Homewood Suites, Dover

We are delighted to announce a fantastic opportunity at the Homewood Suites hotel located in Dover, NH ! We are currently searching for a charismatic and customer-oriented Full -Time Front Desk Attendant .

Hurry and join our exceptional team at the Homewood Suites as a Front Desk Attendant ! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Hilton team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With DailyPay , you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500 !

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Attendant position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott . This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay: $17- $18 Per Hour

Shift: 7am-3pm & 3pm-11pm

Schedule: Must have Weekend Availability

Job Type: Full - Time

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, front desk, agent

Requirements

• Customer Service Experience

• Hotel Experience is a plus but NOT required

• Reliability

Benefits

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training
• 401K Matching