Associate Strategic Client Manager, Rx Solutions
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Associate Strategic Client Manager, Rx Solutions at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
MMA Rx Solutions is the national pharmacy center of excellence for Marsh McLennan Agency. Our approach delivers significant savings by focusing on contract language, clinical and formulary management strategies, and employee purchasing trends. Whether your plan is carve-in or carve-out, Rx Solutions uses advanced clinical analytics to support you with recommendations for program changes, member engagement, and savings opportunities—while striving to optimize pharmacy benefits.
A day in the life.
As our Associate Strategic Client Manager on the Rx Solutions team, you’ll serve as the primary contact for field offices, providing support in post-sale implementation and ongoing pharmacy management. Your responsibilities include offering strategic and consultative support throughout the sales process, reviewing PBM contracts for compliance, and building strong relationships with the MMA field, strategic partners, and PBMs. You'll educate the field on new features, improve processes for a better client experience, and assist with renewals and timely reporting. Additionally, you'll create client communications in collaboration with marketing, mentor other Client Managers, and handle various administrative tasks to ensure smooth operations and avoid potential issues.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Bachelor’s Degree or equivalent career experience
- Minimum of ten (10) years working directly in pharmacy from PBM, carrier, consultant or pharma manufacturer perspective
- Focus and experience with major accounts and a strong understanding of pharmacy benefits
- Strong relationship management experience with knowledge and experience in benefit consultation.
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
- Current L&H licensure or ability to obtain within 90 days of employment
- In-depth knowledge of PBM contracts, and extensive experience in analysis and negotiations related to pharmacy and PBMs
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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