Patient Service Specialist - Medical Front Office

Overview

Baylor Scott & White Institute for Rehabilitation

Fort Worth, TX 

 Patient Service Specialist (PSS) - Float

North West Region

 Hours: vary M- F between 7am - 7pm

 PRN (as needed) – Float

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage (including but not limited to): Ft Worth Fossil Creek, Ft Worth Alliance, Lake Worth, Bryant Irvin, Camp Bowie, Aledo, Weatherford, and Keller areas

PRN rate:  $21.00 per hour  

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

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• Greets patients
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• Answers phones
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• Patient intake and data entry
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• Insurance verification and pre-authorization
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• Schedules patient appointments
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• Operates front office of outpatient centers
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• Supports therapists and therapy assistants
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• Daily cash balancing and weekly banking deposits
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Qualifications

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• HS diploma or GED is required
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Preferred Experience

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• Customer service experience
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• Knowledge of insurance verification
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• Healthcare, medical, or dental office administration
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Additional Data

Equal Opportunity Employer including Disabled/Veterans