MILLENNIUMSOFT
Business Systems Analyst - Urgent Need
MILLENNIUMSOFT, San Diego, California, United States, 92189
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Business Systems Analyst - Urgent Need
role at
MillenniumSoft Inc 11 months ago Be among the first 25 applicants Join to apply for the
Business Systems Analyst - Urgent Need
role at
MillenniumSoft Inc Position : Business Systems Analyst - Urgent Need
Location : San Diego, CA
Duration : 5 Month
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Job Category: Information Technology
Level of Experience: Mid-Level
Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)
Work hours - some flexibility: 8am-5pm/ 8:30a-5:30/9a-6p
3 Must Haves On The Resumes
Communication/Listening, SAP business analysis experience, Attention to Detail. Willing to learn and ok with changing priorities (flexible).
Job Description
Service Efficiency Technical Business Systems Analysts are responsible for supporting day to day business operations for Global Customer Services enterprise systems. This role focuses on learning how associates and customers interact with client systems to support contracting, implementation, and servicing medical equipment. Core technologies include Salesforce Sales, Service, Field Service, and Community clouds and SAP ECC/CRM. This is a great role to receive mentorship and training from a wide variety of experts as you grow as a business systems analyst.
Qualifications
Bachelor's degree required or equivalent experience Experience working with a service organization with remediation/recall management processes (preferred) Specific knowledge of client business and customer needs (desired) Proficient with MS Suite (Excel, PPT, Visio) and SharePoint 2+ years SAP and/or Salesforce support or administration experience 2+ years Traditional and Agile project management methodologies
Day to day
You show initiative and ownership, identify issues and problem solve, prioritize across project and support work, and escalate risks to management. This position is responsible for working closely with product owners and stakeholders to successfully execute on Salesforce/SAP projects while supporting production applications. You will provide initial triage on new support cases and help identify business requirements for new projects and enhancements.
General / Soft Skills
Effective verbal and written professional communication skills to different audiences Excellent listening skills, takes direction easily and accountable in all responsibilities Strong attention to detail, with a proactive approach to managing workload and tasks Knowledge seeker, with growth and continuous improvement mindset Take initiative, are a self-starter and take ownership Ability to critically think, be a team player and show up ready to jump in when needed Early adopter of technology, with ability to learn and adapt efficiently and effectively Knowledge of industry-recognized project management methodologies Effectively navigates matrixed structure to meet deliverables and build relationships
Team Responsibilities
Partner with Product Owners and Solution Leads on user story development, test strategy and execution. Support testing strategy and act as subject matter experts to build test plan: scenarios, test cases, execution, hand-off to PO or back to dev team Support change management process end user training Work with Product Owners to synthesize requirements to create clear and comprehensive user stories and solution design documentation Essential part of an agile delivery team releasing monthly enhancements. Partner with Product Owner and Solution Lead as end-to-end Feature Owner for solutions within larger programs Support technology projects from business case through delivery Support requirements gathering workshops and facilitate stakeholder alignment Answer questions from developers and clarify requirements Understand and execute HPALM test scripts as needed for validation.
Business Systems Analyst Responsibilities
Leading requirement gathering meetings, capturing action items, next steps, and sending out meeting notes. Facilitate project team and stakeholder meetings. Ability to successfully build relationships with stakeholders. Working with team to identify test scenarios. Writing test scripts, conducting user acceptance testing, and training. Ability to act as subject matter expert. Demonstrates understanding of project governance expectations (scope management, tollgates, and risk and change management) Maintain detailed project documentation including meeting minutes, action items, issues list and risk management plans Support Project Teams on planning, scheduling, and execution of all deliverables within the scope of the project or program Demonstrates a proactive approach to identify and manage risks to project success Communicates impact, challenges, roadblocks, and insights effectively and concisely to appropriate audiences; develops effective action plans for resolution Drives clear, concise communications to multiple audiences on project status and updates Participates in requirements scoping, research and prioritization with key stakeholders, and constructively challenges to reduce complexity and establish needs vs. wants Partners with subject matter experts to craft ideal state for system and process, and utilizes agile methodology to iteratively improve
Enterprise Systems Operations Support
Chatter and GMB support channels. Monitor systems for support requests, submit break/fix cases, system enhancement requests. Ensure all support channels are covered to enable team members to take PTO/sick days. Maintain support team SLAs (16 business hour response time). Support for on-boarding and off-boarding users and customers. GRC Role Owner and Data Approver. Subject matter expert in specific coverage areas. Helping users navigate systems and answer questions. Provide systems expertise in specific areas they are responsible for. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at MillenniumSoft Inc by 2x Sign in to set job alerts for Business System Analyst roles.
Business Systems Analyst I - Entry Level (Must Have SAP, ERP Exp)
Business Systems Analyst I - Entry Level (Local Candidates) -Urgent Need
Business Systems Analyst I - Entry Level (Local Candidates) -Urgent Need
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Analyst / Programmer - Mainframe (All Levels)
Business Systems Analyst I - Entry Level (Must Have SAP, ERP Exp)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Analyst / Programmer - Mainframe (All Levels)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
San Diego Metropolitan Area $114,000.00-$143,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Business Systems Analyst - Urgent Need
role at
MillenniumSoft Inc 11 months ago Be among the first 25 applicants Join to apply for the
Business Systems Analyst - Urgent Need
role at
MillenniumSoft Inc Position : Business Systems Analyst - Urgent Need
Location : San Diego, CA
Duration : 5 Month
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Job Category: Information Technology
Level of Experience: Mid-Level
Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)
Work hours - some flexibility: 8am-5pm/ 8:30a-5:30/9a-6p
3 Must Haves On The Resumes
Communication/Listening, SAP business analysis experience, Attention to Detail. Willing to learn and ok with changing priorities (flexible).
Job Description
Service Efficiency Technical Business Systems Analysts are responsible for supporting day to day business operations for Global Customer Services enterprise systems. This role focuses on learning how associates and customers interact with client systems to support contracting, implementation, and servicing medical equipment. Core technologies include Salesforce Sales, Service, Field Service, and Community clouds and SAP ECC/CRM. This is a great role to receive mentorship and training from a wide variety of experts as you grow as a business systems analyst.
Qualifications
Bachelor's degree required or equivalent experience Experience working with a service organization with remediation/recall management processes (preferred) Specific knowledge of client business and customer needs (desired) Proficient with MS Suite (Excel, PPT, Visio) and SharePoint 2+ years SAP and/or Salesforce support or administration experience 2+ years Traditional and Agile project management methodologies
Day to day
You show initiative and ownership, identify issues and problem solve, prioritize across project and support work, and escalate risks to management. This position is responsible for working closely with product owners and stakeholders to successfully execute on Salesforce/SAP projects while supporting production applications. You will provide initial triage on new support cases and help identify business requirements for new projects and enhancements.
General / Soft Skills
Effective verbal and written professional communication skills to different audiences Excellent listening skills, takes direction easily and accountable in all responsibilities Strong attention to detail, with a proactive approach to managing workload and tasks Knowledge seeker, with growth and continuous improvement mindset Take initiative, are a self-starter and take ownership Ability to critically think, be a team player and show up ready to jump in when needed Early adopter of technology, with ability to learn and adapt efficiently and effectively Knowledge of industry-recognized project management methodologies Effectively navigates matrixed structure to meet deliverables and build relationships
Team Responsibilities
Partner with Product Owners and Solution Leads on user story development, test strategy and execution. Support testing strategy and act as subject matter experts to build test plan: scenarios, test cases, execution, hand-off to PO or back to dev team Support change management process end user training Work with Product Owners to synthesize requirements to create clear and comprehensive user stories and solution design documentation Essential part of an agile delivery team releasing monthly enhancements. Partner with Product Owner and Solution Lead as end-to-end Feature Owner for solutions within larger programs Support technology projects from business case through delivery Support requirements gathering workshops and facilitate stakeholder alignment Answer questions from developers and clarify requirements Understand and execute HPALM test scripts as needed for validation.
Business Systems Analyst Responsibilities
Leading requirement gathering meetings, capturing action items, next steps, and sending out meeting notes. Facilitate project team and stakeholder meetings. Ability to successfully build relationships with stakeholders. Working with team to identify test scenarios. Writing test scripts, conducting user acceptance testing, and training. Ability to act as subject matter expert. Demonstrates understanding of project governance expectations (scope management, tollgates, and risk and change management) Maintain detailed project documentation including meeting minutes, action items, issues list and risk management plans Support Project Teams on planning, scheduling, and execution of all deliverables within the scope of the project or program Demonstrates a proactive approach to identify and manage risks to project success Communicates impact, challenges, roadblocks, and insights effectively and concisely to appropriate audiences; develops effective action plans for resolution Drives clear, concise communications to multiple audiences on project status and updates Participates in requirements scoping, research and prioritization with key stakeholders, and constructively challenges to reduce complexity and establish needs vs. wants Partners with subject matter experts to craft ideal state for system and process, and utilizes agile methodology to iteratively improve
Enterprise Systems Operations Support
Chatter and GMB support channels. Monitor systems for support requests, submit break/fix cases, system enhancement requests. Ensure all support channels are covered to enable team members to take PTO/sick days. Maintain support team SLAs (16 business hour response time). Support for on-boarding and off-boarding users and customers. GRC Role Owner and Data Approver. Subject matter expert in specific coverage areas. Helping users navigate systems and answer questions. Provide systems expertise in specific areas they are responsible for. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at MillenniumSoft Inc by 2x Sign in to set job alerts for Business System Analyst roles.
Business Systems Analyst I - Entry Level (Must Have SAP, ERP Exp)
Business Systems Analyst I - Entry Level (Local Candidates) -Urgent Need
Business Systems Analyst I - Entry Level (Local Candidates) -Urgent Need
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Analyst / Programmer - Mainframe (All Levels)
Business Systems Analyst I - Entry Level (Must Have SAP, ERP Exp)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Analyst / Programmer - Mainframe (All Levels)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
Business Systems Analyst I - Entry Level (Must Have SAP Exp)
San Diego Metropolitan Area $114,000.00-$143,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr