Looking for a great opportunity to be a Lead Server where you can really make a difference?!
The Dining Services Team is seeking a dedicated Lead Server to provide exceptional service in a fine dining environment for residents at Lake Forest Place, Westminster Place, or The Moorings. This role goes beyond service—it’s about creating memorable experiences and ensuring each guest feels truly valued.
Why Choose Us?
Benefits:
- Comprehensive Health Insurance: Medical, Dental & Vision Plans
- Paid Time Off (PTO): With rollover and sellback options
- Retirement Savings: 403(b) with employer match
- Disability Coverage: Long-term and short-term plans
- Employee Assistance Program (EAP): Confidential support services
- Continuing Education Support: Tuition reimbursement and scholarship programs
- Commuter Benefits: public transportation and mileage reimbursement
- Pet Insurance: Coverage for pet’s health and wellbeing
- Chaplain Counseling: Onsite 24/7 availability for spiritual and emotional support
Wellness:
- Wellhub: Gym benefit for fitness and health
- Onsite Fitness Centers: Convenient access to gym facilities
- Employee Engagement: Organize events to build community
- Financial Counseling: Professional advice for financial wellbeing
- Mentorship Program: Guidance and career development
Essential Functions:
• Greet and welcome guests warmly, escorting them to tables and introducing the menu
• Provide expert knowledge of menu offerings, daily specials, and wine pairings
• Accurately take and process orders, ensuring clarity and attention to detail
• Serve food and beverages following fine dining protocols with elegance and professionalism
• Monitor guest satisfaction throughout the meal, anticipating needs and resolving concerns promptly
• Efficiently manage a station of at least six tables or 35 guests
• Collaborate with kitchen and bar staff to ensure seamless service and special request fulfillment
• Support fellow team members to maintain smooth dining operations
• Upsell wine pairings and menu enhancements to elevate the guest experience
• Maintain cleanliness and organization in dining areas before, during, and after service
• Consistently communicate guest and resident feedback to management
• Ensure strict adherence to safety, sanitation, and appearance standards
• Always model Presbyterian Homes’ Hospitality Promises and uphold Corporate Compliance practices
Skills/Qualifications:
• High school diploma or equivalent required
• 6–8 years of experience in fine dining or upscale restaurant settings
• Proven knowledge of wine pairings
• Strong communication and interpersonal skills
• Excellent attention to detail and ability to multitask under pressure
• Knowledge of fine dining etiquette and food service standards
• Ability to remain composed, professional, and service-focused in a fast-paced environment
• Food Safety Training, Alcohol/Beverage Certification, and Food Handler Certification preferred
• Basic math skills and English language proficiency
• Physically able to stand for long periods and lift up to 45 lbs