DeNucci's - Highland Park
The Takeout position provides exceptional service and hospitality to every take-out guest
in the restaurant while participating in teamwork ensuring absolute guest satisfaction. Takeout
Servers are responsible for positive guest interactions while serving guests in a friendly and
efficient manner and ensuring guests get their orders without delay. As a direct link between the
guest and the restaurant a takeout server plays the leading role in developing positive, lasting
guest relationships by consistently delivering an excellent takeout experience every time. Must
be able to operate effectively as part of a team, communicate clearly, ensure smooth service
operations and provide consistent, pleasant, quality service.
Essential Duties and Responsibilities:
● Welcome all guests and ensure guests receive responsive, professional and gracious
service always.
● Greet customers as they arrive at take out in a timely manner.
● Take orders from guests over the phone and in person.
● Answer any questions about the menu, specific food items, or any other inquiries the
guest may have.
● Describe all menu items, prices, and methods of preparation.
● Understand the order taken and any changes in the menu, dietary restrictions, food
allergies, etc.
● Ensure order accuracy every time.
● Prepare, serve, and package all items for takeout and delivery orders.
● Aware of all upcoming orders and the status of them.
● Utilize and understand third party delivery services.
● Recording all monetary transactions with precision, generating bills, and collecting
payment.
● Ensure that all food and products are consistently prepared and served according to the
restaurant's standards.
● Maintain a clean, safe environment always in the Takeout area and service stations.
● Perform all side work applicable to assigned station.
● Perform other duties as assigned.
in the restaurant while participating in teamwork ensuring absolute guest satisfaction. Takeout
Servers are responsible for positive guest interactions while serving guests in a friendly and
efficient manner and ensuring guests get their orders without delay. As a direct link between the
guest and the restaurant a takeout server plays the leading role in developing positive, lasting
guest relationships by consistently delivering an excellent takeout experience every time. Must
be able to operate effectively as part of a team, communicate clearly, ensure smooth service
operations and provide consistent, pleasant, quality service.
Essential Duties and Responsibilities:
● Welcome all guests and ensure guests receive responsive, professional and gracious
service always.
● Greet customers as they arrive at take out in a timely manner.
● Take orders from guests over the phone and in person.
● Answer any questions about the menu, specific food items, or any other inquiries the
guest may have.
● Describe all menu items, prices, and methods of preparation.
● Understand the order taken and any changes in the menu, dietary restrictions, food
allergies, etc.
● Ensure order accuracy every time.
● Prepare, serve, and package all items for takeout and delivery orders.
● Aware of all upcoming orders and the status of them.
● Utilize and understand third party delivery services.
● Recording all monetary transactions with precision, generating bills, and collecting
payment.
● Ensure that all food and products are consistently prepared and served according to the
restaurant's standards.
● Maintain a clean, safe environment always in the Takeout area and service stations.
● Perform all side work applicable to assigned station.
● Perform other duties as assigned.
Required Work Skills and Qualifications:
- Excellent interpersonal skills and focus on serving customers.
- Excellent verbal and written communication skills.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
- Ability to remain calm during high volume service or difficult situations.
- Well-organized with ability to take and place food and beverage orders accurately over the phone with a pleasant demeanor.
- Familiar with Point of Sale systems (Toast) is a plus!
- Ability to communicate and understand the predominant language(s) of the restaurant’s operating area.
- Ability to work varied shifts, including nights, weekends and holidays.
- Successful completion of the company's Food and Beverage training program
- Prolonged periods of standing and walking throughout restaurants space.
- Ability to work in a standing position for periods of time.
- Ability to stand, walk, push, pull, squat, bend and reach.
- Ability to lift and/or move up to 25 pounds.