Logo
Centurion Health

Telehealth Specialist

Centurion Health, Springfield, Illinois, us, 62777

Save Job

Job Details

Job Location IL Regional Office - Springfield, IL

Position Type Full-Time

Education Level High School Diploma/GED

Travel Percentage Up to 25%

Job Shift Day

Job Category Administrative & Clerical

Description

Centurion is proud to be the provider of medical and mental health services to the Illinois Department of Corrections.

We are currently seeking a full-time Telehealth Specialist to support our state correctional facilities across the state of Illinois . Salary starting at $78,000 depending on years of experience.

The Telehealth Specialist is responsible for coordinating and supporting virtual healthcare visits to ensure a smooth, positive experience for patients, providers, and clinical staff. This role serves as the primary point of contact for telehealth session setup, troubleshooting, and follow-up, while ensuring compliance with all privacy and security regulations. Coordinate and oversee telehealth appointments, ensuring smooth operations from scheduling to completion. Provide advanced technical support for telehealth platforms, equipment, and software. Train healthcare providers, staff, and patients on telehealth technology and workflows. Develop and maintain telehealth policies, procedures, and best practices. Monitor telehealth system performance and troubleshoot connectivity or equipment issues. Maintain accurate documentation and patient records in compliance with HIPAA and organizational policies. Collaborate with IT, clinical, and administrative teams to improve telehealth efficiency and patient satisfaction. Collect, analyze, and report telehealth usage data and quality metrics. Assist with telehealth program expansion and new technology integration. Perform other duties and responsibilities as assigned. Qualifications

Associate's or bachelor's degree in healthcare, IT, or related field preferred. 2+ years of experience in telehealth operations, healthcare technology, or clinical coordination. Proficiency in telecommunication tools, video conferencing platforms, and electronic health record (EHR) systems. Strong problem-solving, technical, and organizational skills. Excellent verbal and written communication abilities. Knowledge of HIPAA and healthcare privacy regulations. We offer excellent compensation and comprehensive benefits for our full-time team members including: Health, dental, vision, disability and life insurance 401(k) with company match Generous paid time off Paid holidays Flexible Spending Account Continuing Education benefits Much more...