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IntePros

Business Analyst

IntePros, Boston, Massachusetts, us, 02298

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Must haves - UKG or similar Workforce management knowledge/experience.UKG WFM and API knowledge would be a differentiator. Someone whohas done some innovative interesting projects within Finance and Admin spaceWe are using AI for Invoice Processing and AP Responses. •Technical Skills: Proficiency in data analysis tools (e.g., O365 and SQL), Business Intelligence (BI) tools.•Analytical Skills: Strong ability to analyze data, identify trends, and solve complex business problems.•Communication Skills: Excellent written and verbal communication skills to interact with various stakeholders, including executives, department heads, and DS teams.•Problem-Solving: Strong analytical and problem-solving skills to resolve application issues and optimize business processes.•Attention to Detail: High level of accuracy and attention to detail, especially when documenting requirements and developing process models.Knowledge and Experience•Educational Requirements: Bachelor's degree in business administration, computer science, or related field. Relevant certifications (e.g., PMP, ITIL) are a plus.•Experience: 2-3 years of experience as a Business Analyst or in a similar role.•Technical Expertise: Strong knowledge of business software applications (ERP, HRIS, etc.) and experience with system integration, data management, and application support.•Project Management: Familiarity with project management methodologies (e.g., Agile, Waterfall).•Business Acumen: A strong understanding of business operations and how technology can drive efficiency and support organizational goals.•Experience in a specific industry (e.g., transportation and finance).•Knowledge of programming languages is a plus.•Experience in change management or process optimization initiatives.•Experience with cloud-based applications and platforms (e.g., Salesforce, Microsoft Dynamics, SAP) is a plus.•Familiarity with business intelligence and analytics tools (e.g., Power BI, Tableau).•Knowledge of cybersecurity and data privacy best practices as they relate to business applications is a plus.Key Accountabilities Functional Requirements•Requirements Gathering: Engage with business stakeholders (e.g., management, users) to gather and document detailed business requirements.•Process Mapping: Create process flows, use cases, and diagrams to illustrate business processes and workflows.•Data Analysis: Analyze business data to identify trends, issues, and opportunities for improvement.•Solution Design: Work with development teams to design and implement technology-based solutions that meet business needs.•Cross-Functional Collaboration: Work closely with DS, business leaders, and department heads to identify business needs and recommend appropriate software solutions.•User Support & Training: Provide end-user support, troubleshoot application issues, and offer training to ensure employees are proficient in using business applications.•Data Governance: Oversee data integrity and security within business applications, ensuring compliance with regulatory requirements and internal policies.Project Management & Communications•Budgeting and Resource Allocation: Develop and manage budgets for business application projects and resources, ensuring efficient use of company funds. •Project Management Support: Assist in managing and tracking project progress, timelines, and deliverables.•Stakeholder Communication: Serve as the primary point of contact between business stakeholders and technical teams, ensuring effective communication and understanding.•Reporting and Documentation: Create and maintain comprehensive documentation, reports, and dashboards for project progress, business performance, and system enhancements.