Kaiser Permanente
Assistant Nurse Manager, Hospital
In addition to the responsibilities below, this position is also responsible for assisting the implementation of best practice models; assisting the implementation of patient care delivery systems and practice standards in several locations; supporting investigations into patient/family/member concerns regarding patient care and services; supporting collaboration with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; allocating resources in assigned clinical areas to ensure appropriate assignment and utilization; supervising the use and maintenance of equipment, supplies and medications; supporting the creation of a safe environment for patients and employees; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Essential responsibilities include: Recommending developmental opportunities for others; building collaborative, cross-functional relationships. Soliciting and acting on performance feedback; providing team members with feedback; and mentoring and coaching to drive performance improvement. Pursuing professional growth; providing training and development to talent for growth opportunities; supporting execution of performance management guidelines and expectations. Implementing, adapting, and staying up to date with organizational change, challenges, feedback, best practices and processes. Fostering open dialogue, supporting, mentoring, engaging, and motivating team members on collaboration. Delegating tasks and decisions as appropriate; providing appropriate support, guidance and scope. Supervising and coordinating daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensuring all policies and procedures are followed. Aligning team efforts and standards, and measuring progress in achieving results; determining and carrying out processes and methodologies; resolving escalated issues as appropriate. Developing work plans to meet business priorities and deadlines; coordinating, obtaining and distributing resources. Removing obstacles that impact performance; identifying and recommending improvement opportunities; influencing teams to execute in alignment with operational objectives. Supervising hospital administrative functions to support patient care by: facilitating team meetings and/or management decisions and identifying action items, taking into consideration compliance timelines and financial commitments; facilitating and maintaining utilization and productivity to achieve performance targets; maintaining and ensuring collection of data, interpreting data, and taking action; supervising cross-functional activities including workplace and patient safety, labor relations, and quality/risk management issues; maintaining survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and delivering requested audit documentation, information, and reports; and ensuring budget targets are met by assuming accountability for appropriate staffing, patient placement, and/or other relevant decisions as required. Managing care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant program impact; supervising data collection to inform the development and implementation of plans; coordinating and monitoring daily operational activities involving direct patient care management; coordinating resources in hospital areas to ensure appropriate assignment and utilization; supervising multidisciplinary hospital team(s) and holding team(s) accountable for performance as needed; helping implement emergency preparedness programs; ensuring others are up-to-date with the teams emergency preparedness plan, ensuring recovery plans are implemented, ensuring staff are trained and understand expectations for during and after an emergency; coaching the team and monitoring implementation and delivery on objectives; and supervising and coaching the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards. Supervising improvements to operations and technology processes by: executing the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency, and escalating as needed; responding to escalations to improve the performance of operations system processes and address quality and safety issues; monitoring strategic plans with the goal of achieving integrated services across the continuum of care; and monitoring performance metrics to track the success of strategic improvement projects. Ensuring safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: monitoring the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; ensuring compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and contributing to the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care. Minimum qualifications include: Minimum two (2) years of experience in patient care delivery. Associates degree in a Business, Nursing, Health Care, or directly related field AND minimum two (2) years of experience in business operations, clinical health care, or a directly related field OR minimum three (3) years of experience in business operations, clinical health care, or a directly related field. Minimum one (1) year of experience in a leadership role with or without direct reports. Registered Nurse License (California) required at hire Basic Life Support required at hire Additional requirements include: Knowledge, Skills, and Abilities (KSAs): Patient Safety; Nursing Principles; Emergency Preparedness; Evidence-Based Medicine Principles; Confidentiality; Maintain Files and Records Preferred qualifications include: Pediatric Advanced Life Support (PALS) certification from the American Heart Association. Certification from the American Nurses Credentialing Center (ANCC) in related practice area.
In addition to the responsibilities below, this position is also responsible for assisting the implementation of best practice models; assisting the implementation of patient care delivery systems and practice standards in several locations; supporting investigations into patient/family/member concerns regarding patient care and services; supporting collaboration with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; allocating resources in assigned clinical areas to ensure appropriate assignment and utilization; supervising the use and maintenance of equipment, supplies and medications; supporting the creation of a safe environment for patients and employees; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Essential responsibilities include: Recommending developmental opportunities for others; building collaborative, cross-functional relationships. Soliciting and acting on performance feedback; providing team members with feedback; and mentoring and coaching to drive performance improvement. Pursuing professional growth; providing training and development to talent for growth opportunities; supporting execution of performance management guidelines and expectations. Implementing, adapting, and staying up to date with organizational change, challenges, feedback, best practices and processes. Fostering open dialogue, supporting, mentoring, engaging, and motivating team members on collaboration. Delegating tasks and decisions as appropriate; providing appropriate support, guidance and scope. Supervising and coordinating daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensuring all policies and procedures are followed. Aligning team efforts and standards, and measuring progress in achieving results; determining and carrying out processes and methodologies; resolving escalated issues as appropriate. Developing work plans to meet business priorities and deadlines; coordinating, obtaining and distributing resources. Removing obstacles that impact performance; identifying and recommending improvement opportunities; influencing teams to execute in alignment with operational objectives. Supervising hospital administrative functions to support patient care by: facilitating team meetings and/or management decisions and identifying action items, taking into consideration compliance timelines and financial commitments; facilitating and maintaining utilization and productivity to achieve performance targets; maintaining and ensuring collection of data, interpreting data, and taking action; supervising cross-functional activities including workplace and patient safety, labor relations, and quality/risk management issues; maintaining survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards, and delivering requested audit documentation, information, and reports; and ensuring budget targets are met by assuming accountability for appropriate staffing, patient placement, and/or other relevant decisions as required. Managing care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant program impact; supervising data collection to inform the development and implementation of plans; coordinating and monitoring daily operational activities involving direct patient care management; coordinating resources in hospital areas to ensure appropriate assignment and utilization; supervising multidisciplinary hospital team(s) and holding team(s) accountable for performance as needed; helping implement emergency preparedness programs; ensuring others are up-to-date with the teams emergency preparedness plan, ensuring recovery plans are implemented, ensuring staff are trained and understand expectations for during and after an emergency; coaching the team and monitoring implementation and delivery on objectives; and supervising and coaching the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards. Supervising improvements to operations and technology processes by: executing the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency, and escalating as needed; responding to escalations to improve the performance of operations system processes and address quality and safety issues; monitoring strategic plans with the goal of achieving integrated services across the continuum of care; and monitoring performance metrics to track the success of strategic improvement projects. Ensuring safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: monitoring the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; ensuring compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and contributing to the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care. Minimum qualifications include: Minimum two (2) years of experience in patient care delivery. Associates degree in a Business, Nursing, Health Care, or directly related field AND minimum two (2) years of experience in business operations, clinical health care, or a directly related field OR minimum three (3) years of experience in business operations, clinical health care, or a directly related field. Minimum one (1) year of experience in a leadership role with or without direct reports. Registered Nurse License (California) required at hire Basic Life Support required at hire Additional requirements include: Knowledge, Skills, and Abilities (KSAs): Patient Safety; Nursing Principles; Emergency Preparedness; Evidence-Based Medicine Principles; Confidentiality; Maintain Files and Records Preferred qualifications include: Pediatric Advanced Life Support (PALS) certification from the American Heart Association. Certification from the American Nurses Credentialing Center (ANCC) in related practice area.