Access Services
Case Manager of Justice Related Services
Access Services, Bethlehem, Pennsylvania, United States, 18017
Case Manager Of Justice Related Services
Access Services is hiring a Case Manager of Justice Related Services. This position will serve individuals throughout Northampton County, and will have an office base in Bethlehem, PA. As a Case Manager in Justice Services, you'll be a catalyst for changeguiding individuals through complex legal and mental health systems with compassion, clarity, and purpose. You'll work directly with justice-involved clients to support their reentry, stability, and growth, connecting them to vital resources and advocating for their success. This role is about more than caseworkit's about restoring dignity, building trust, and helping people reclaim their futures. In this position, you will help clients achieve goals such as finding housing, gaining employment, developing a positive social life, using healthy coping skills, and improving their overall personal wellness. A successful candidate will be humble, open to coaching and teaching, flexible, able to work alone and with a team, open minded, able to critically think, and willing to advocate. Essential Functions: Engage with adults experiencing severe mental illness using person-centered approaches, nonjudgmental support, and motivational interviewing to assess re-entry needs and support goal development and maintenance. Coordinate care and deliver a warm hand-off to providers that the individual is being referred to ensure re-entry success and continuity of care while in the community. Provide de-escalation as needed to support successful engagement and follow-up care. Provide direct or indirect skill development. Provide information about mental illness, wellness, and recovery. Assist persons being served and team members in increasing awareness of community resources. Act as a point person for relational partnership and collaboration with all service providers involved. Provide thorough documentation of work within Agency electronic health records. Participate in the on-call schedule and provide support to participants as needed. Engage participants in jail, in the community, at court, in hospitals and throughout all 5 intercepts. Build collaboration through community outreach and awareness. Attend county, committee and consumer meetings as needed. Facilitate multisystem meetings and provide support for complex cases. Attend regular team meetings and case reviews. Write case review documents and facilitate discussion and review of services during staff meetings and/or case reviews. Complete all outcomes, statistical reports and billing documents as needed. Comply with licensing regulations under Blended Case Management and participate in the program audits. Other: Maintain regular and predictable attendance, and work scheduled overtime, or be available for unplanned overtime as necessary, to meet program needs. This is a client-facing position that does not include remote or hybrid work schedule options. This job requires full-time, on-site presence due to the nature of the role and responsibilities. For more information, please refer to Access Services Policy and Protocol: Hybrid Remote Work Model Best Practices. This position requires the ability to travel during the course of a normal workday to successfully carry out the expectations of this position including attending offsite meetings, providing services in the community, and providing service oversight and supervision if applicable. Therefore, employee will need to drive their personal vehicle and/or an agency owned vehicle to meet these expectations. Employee is expected to drive in a safe manner at all times, meet eligibility criteria outlined in our Motor Vehicle Policy, be available and willing to drive during work schedule, and successfully pass the agency's substance abuse screening at any time during employment. There may be limited exceptions, which should be identified and worked through with supervisor.
Access Services is hiring a Case Manager of Justice Related Services. This position will serve individuals throughout Northampton County, and will have an office base in Bethlehem, PA. As a Case Manager in Justice Services, you'll be a catalyst for changeguiding individuals through complex legal and mental health systems with compassion, clarity, and purpose. You'll work directly with justice-involved clients to support their reentry, stability, and growth, connecting them to vital resources and advocating for their success. This role is about more than caseworkit's about restoring dignity, building trust, and helping people reclaim their futures. In this position, you will help clients achieve goals such as finding housing, gaining employment, developing a positive social life, using healthy coping skills, and improving their overall personal wellness. A successful candidate will be humble, open to coaching and teaching, flexible, able to work alone and with a team, open minded, able to critically think, and willing to advocate. Essential Functions: Engage with adults experiencing severe mental illness using person-centered approaches, nonjudgmental support, and motivational interviewing to assess re-entry needs and support goal development and maintenance. Coordinate care and deliver a warm hand-off to providers that the individual is being referred to ensure re-entry success and continuity of care while in the community. Provide de-escalation as needed to support successful engagement and follow-up care. Provide direct or indirect skill development. Provide information about mental illness, wellness, and recovery. Assist persons being served and team members in increasing awareness of community resources. Act as a point person for relational partnership and collaboration with all service providers involved. Provide thorough documentation of work within Agency electronic health records. Participate in the on-call schedule and provide support to participants as needed. Engage participants in jail, in the community, at court, in hospitals and throughout all 5 intercepts. Build collaboration through community outreach and awareness. Attend county, committee and consumer meetings as needed. Facilitate multisystem meetings and provide support for complex cases. Attend regular team meetings and case reviews. Write case review documents and facilitate discussion and review of services during staff meetings and/or case reviews. Complete all outcomes, statistical reports and billing documents as needed. Comply with licensing regulations under Blended Case Management and participate in the program audits. Other: Maintain regular and predictable attendance, and work scheduled overtime, or be available for unplanned overtime as necessary, to meet program needs. This is a client-facing position that does not include remote or hybrid work schedule options. This job requires full-time, on-site presence due to the nature of the role and responsibilities. For more information, please refer to Access Services Policy and Protocol: Hybrid Remote Work Model Best Practices. This position requires the ability to travel during the course of a normal workday to successfully carry out the expectations of this position including attending offsite meetings, providing services in the community, and providing service oversight and supervision if applicable. Therefore, employee will need to drive their personal vehicle and/or an agency owned vehicle to meet these expectations. Employee is expected to drive in a safe manner at all times, meet eligibility criteria outlined in our Motor Vehicle Policy, be available and willing to drive during work schedule, and successfully pass the agency's substance abuse screening at any time during employment. There may be limited exceptions, which should be identified and worked through with supervisor.