ABM Industries
Overview
Job Summary Details:
The Stadium Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.
Pay Rate: $19.00/hr
Schedule: Part Time; Including Weekends. Mostly evenings 5pm-1am and Wed & Sun at 9:00am availability
Location: 401 E Jefferson St, Phoenix, AZ 85004
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Frontline_v2_English_9.5.24.pdf) | (Programa de Beneficios de ABM)
Basic Qualifications:
Must be 18 years of age or older.
Customer Service Experience
1 Year of Clerical Experience
Preferred Qualifications:
• One (1) year of prior multi-line reception experience or dispatching experience preferred
Responsibilities:
Support the performance of the planned and unplanned maintenance/service/ installation/control calls from managers.
Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
Schedules and dispatches cleaners to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers
Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules
Oversees all communications within specifically assigned areas
Receives or prepares work orders and work schedules
Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information
Strictly adheres to all safety and regulatory compliance procedures
Coordinates and arranges for necessary repairs in order to restore service and schedules
Miscellaneous duties as assigned
Tracking:
Monitors daily services and create/update a log sheet or service log
Maintains periodic contact with service personnel to ensure completion of assigned duties
Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight
Creates reports to monitor activity and operations
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
REQNUMBER: 125724
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
Job Summary Details:
The Stadium Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.
Pay Rate: $19.00/hr
Schedule: Part Time; Including Weekends. Mostly evenings 5pm-1am and Wed & Sun at 9:00am availability
Location: 401 E Jefferson St, Phoenix, AZ 85004
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Frontline_v2_English_9.5.24.pdf) | (Programa de Beneficios de ABM)
Basic Qualifications:
Must be 18 years of age or older.
Customer Service Experience
1 Year of Clerical Experience
Preferred Qualifications:
• One (1) year of prior multi-line reception experience or dispatching experience preferred
Responsibilities:
Support the performance of the planned and unplanned maintenance/service/ installation/control calls from managers.
Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
Schedules and dispatches cleaners to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers
Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules
Oversees all communications within specifically assigned areas
Receives or prepares work orders and work schedules
Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information
Strictly adheres to all safety and regulatory compliance procedures
Coordinates and arranges for necessary repairs in order to restore service and schedules
Miscellaneous duties as assigned
Tracking:
Monitors daily services and create/update a log sheet or service log
Maintains periodic contact with service personnel to ensure completion of assigned duties
Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight
Creates reports to monitor activity and operations
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
REQNUMBER: 125724
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.