Southern Oregon University
University Registrar Position
Position Summary: Date application must be received for priority consideration by: June 23, 2025 Anticipated Appointment Begin Date: August 1, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Administrative and Professional Division/Department: Academic and Student Affairs/Registrar's Office Compensation Range (commensurate with experience): $85,000 - $95,500 annually @ 1.0 FTE FLSA Status: Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Duration/Temporary: Renewable This position must possess and maintain a current, valid Driver License: No This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Lead Work/Supervisory Responsibilities: Yes Work Location Type: On-campus Work Hours: M-F (8:00a
5:00p) Hours are subject to change with notice. Worker Status: Must be able to legally work in the United States without visa sponsorship Special Instructions to Applicant: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at hrs@sou.edu or by phone at (541)552-8553. To view SOU's very generous benefits and pension programs available to eligible positions, please visit the link. Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, demonstrates our value and commitment to our employees. Position Description: The University Registrar is a key administrative leader responsible for the integrity, security, and accuracy of all student academic records, the management of registration processes, the assignment of instructional space, the implementation of academic policies, and the assurance of institutional compliance with federal, state, and accreditation regulations. Reporting to the Associate Vice President for Academic Resource Management, the University Registrar provides strategic direction and operational oversight to the Office of the Registrar with supporting student success, institutional effectiveness, and the broader mission of Southern Oregon University (SOU). This position requires a visionary leader who thrives in a fast-paced environment, demonstrates a commitment to innovation and inclusive excellence, and ensures accurate reporting and data-driven decision-making to serve students, faculty, and staff Minimum Requirements Master's degree. Five (5) years of higher education experience in a leadership role related to the job duties listed above. Demonstrated experience working with Ellucian's Banner, DegreeWorks, or related student information systems and software. In-depth knowledge of FERPA and other federal/state regulations governing student records. Preferred Requirements Eight (8) years of experience in registrar or academic records functions. Extensive leadership experience in registrar or academic records functions. Experience with systems integration and data analytics in a university setting. Familiarity with curriculum management, catalog systems, and academic scheduling tools. Experience managing compliance-related audits and reporting (e.g., IPEDS, Clearinghouse). Experience with Workday Student. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (40%) Academic Records Management Oversight Ensure the accuracy, integrity, and confidentiality of student academic records in compliance with institutional policies and FERPA regulations. Oversee registration, grade processing, degree conferral, academic standing, transcripts, and diploma issuance. Oversight on catalog and course schedule production in partnership with Provost's Office, academic departments and deans. Lead development of Academic Calendar and Exam schedule in partnership with Provost's Office. Lead the development and application of registration, record-keeping, and graduation policies and procedures. Oversee the use, development, and implementation of student information systems (e.g., Banner, Workday Student), ensuring data quality and system optimization. Facilitate cross-functional collaboration to support curriculum changes, catalog updates, and academic progression. Supervises the evaluation and recording of transfer credit for the University, including credit for Advanced Placement and International. Baccalaureate examinations, credit from study abroad programs, ensuring that credit is transferred with the approval of the faculty, in accordance with University policies, external regulations, and best professional practices. (35%) Compliance & Reporting Ensure institutional compliance with FERPA, state regulations, accreditation requirements, and federal guidelines related to student records and enrollment. Manage student enrollment and degree reporting to national and state agencies (e.g., National Student Clearinghouse, Veterans Affairs). Partner with Institutional Research and Provost's Office to ensure timely and accurate institutional reports and audits related to enrollment, graduation, and academic history. Coordinate record retention and data governance in line with state and institutional archival requirements. Serve as a campus resource for interpretation of academic policies and regulations. (20%) Leadership and Administration Provide strategic leadership and supervision for the Registrar's Office, including hiring, training, mentoring, and evaluating staff. Create a culture of service excellence, innovation, and continuous improvement that supports the student experience. Manage the department's budget, ensuring efficient use of resources and alignment with university priorities. Serve as a key contributor to campus committees focused on academic policy, student success, and administrative systems. Maintain proficiency in information technology relevant to registrar functions, including data management and reporting tools. Collaborate with IT, Enrollment Services (Financial Aid, Admissions, and Raider Student Services), Student Affairs (Dean of Students Office, Advising, Disability Resources, Veterans Resource Center, and New Student Orientation) and Institutional Research to provide leadership in implementing technology solutions that enhance student services, improve operational efficiency, and streamline workflows (e.g., degree audit systems, electronic transcripts, self-service tools). Represent Southern Oregon University on statewide committees and working groups related to academic records, transfer policy, degree completion, and student success initiatives. Serve as ex-officio member of Curriculum Committee,, member of Policy Council, and member of Enrollment Management Council. (5%) Other duties as assigned Coordinate the annual commencement ceremony with multiple stakeholders from across campus. Participate in professional development activities and represent SOU in regional and national registrar and academic records associations. Support campus-wide initiatives aligned with the university's strategic plan. Perform other responsibilities as directed by the Associate Vice President for Academic Resource Management. Serve on additional university committees and task forces as applicable. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative
Position Summary: Date application must be received for priority consideration by: June 23, 2025 Anticipated Appointment Begin Date: August 1, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Administrative and Professional Division/Department: Academic and Student Affairs/Registrar's Office Compensation Range (commensurate with experience): $85,000 - $95,500 annually @ 1.0 FTE FLSA Status: Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Duration/Temporary: Renewable This position must possess and maintain a current, valid Driver License: No This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Lead Work/Supervisory Responsibilities: Yes Work Location Type: On-campus Work Hours: M-F (8:00a
5:00p) Hours are subject to change with notice. Worker Status: Must be able to legally work in the United States without visa sponsorship Special Instructions to Applicant: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at hrs@sou.edu or by phone at (541)552-8553. To view SOU's very generous benefits and pension programs available to eligible positions, please visit the link. Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, demonstrates our value and commitment to our employees. Position Description: The University Registrar is a key administrative leader responsible for the integrity, security, and accuracy of all student academic records, the management of registration processes, the assignment of instructional space, the implementation of academic policies, and the assurance of institutional compliance with federal, state, and accreditation regulations. Reporting to the Associate Vice President for Academic Resource Management, the University Registrar provides strategic direction and operational oversight to the Office of the Registrar with supporting student success, institutional effectiveness, and the broader mission of Southern Oregon University (SOU). This position requires a visionary leader who thrives in a fast-paced environment, demonstrates a commitment to innovation and inclusive excellence, and ensures accurate reporting and data-driven decision-making to serve students, faculty, and staff Minimum Requirements Master's degree. Five (5) years of higher education experience in a leadership role related to the job duties listed above. Demonstrated experience working with Ellucian's Banner, DegreeWorks, or related student information systems and software. In-depth knowledge of FERPA and other federal/state regulations governing student records. Preferred Requirements Eight (8) years of experience in registrar or academic records functions. Extensive leadership experience in registrar or academic records functions. Experience with systems integration and data analytics in a university setting. Familiarity with curriculum management, catalog systems, and academic scheduling tools. Experience managing compliance-related audits and reporting (e.g., IPEDS, Clearinghouse). Experience with Workday Student. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (40%) Academic Records Management Oversight Ensure the accuracy, integrity, and confidentiality of student academic records in compliance with institutional policies and FERPA regulations. Oversee registration, grade processing, degree conferral, academic standing, transcripts, and diploma issuance. Oversight on catalog and course schedule production in partnership with Provost's Office, academic departments and deans. Lead development of Academic Calendar and Exam schedule in partnership with Provost's Office. Lead the development and application of registration, record-keeping, and graduation policies and procedures. Oversee the use, development, and implementation of student information systems (e.g., Banner, Workday Student), ensuring data quality and system optimization. Facilitate cross-functional collaboration to support curriculum changes, catalog updates, and academic progression. Supervises the evaluation and recording of transfer credit for the University, including credit for Advanced Placement and International. Baccalaureate examinations, credit from study abroad programs, ensuring that credit is transferred with the approval of the faculty, in accordance with University policies, external regulations, and best professional practices. (35%) Compliance & Reporting Ensure institutional compliance with FERPA, state regulations, accreditation requirements, and federal guidelines related to student records and enrollment. Manage student enrollment and degree reporting to national and state agencies (e.g., National Student Clearinghouse, Veterans Affairs). Partner with Institutional Research and Provost's Office to ensure timely and accurate institutional reports and audits related to enrollment, graduation, and academic history. Coordinate record retention and data governance in line with state and institutional archival requirements. Serve as a campus resource for interpretation of academic policies and regulations. (20%) Leadership and Administration Provide strategic leadership and supervision for the Registrar's Office, including hiring, training, mentoring, and evaluating staff. Create a culture of service excellence, innovation, and continuous improvement that supports the student experience. Manage the department's budget, ensuring efficient use of resources and alignment with university priorities. Serve as a key contributor to campus committees focused on academic policy, student success, and administrative systems. Maintain proficiency in information technology relevant to registrar functions, including data management and reporting tools. Collaborate with IT, Enrollment Services (Financial Aid, Admissions, and Raider Student Services), Student Affairs (Dean of Students Office, Advising, Disability Resources, Veterans Resource Center, and New Student Orientation) and Institutional Research to provide leadership in implementing technology solutions that enhance student services, improve operational efficiency, and streamline workflows (e.g., degree audit systems, electronic transcripts, self-service tools). Represent Southern Oregon University on statewide committees and working groups related to academic records, transfer policy, degree completion, and student success initiatives. Serve as ex-officio member of Curriculum Committee,, member of Policy Council, and member of Enrollment Management Council. (5%) Other duties as assigned Coordinate the annual commencement ceremony with multiple stakeholders from across campus. Participate in professional development activities and represent SOU in regional and national registrar and academic records associations. Support campus-wide initiatives aligned with the university's strategic plan. Perform other responsibilities as directed by the Associate Vice President for Academic Resource Management. Serve on additional university committees and task forces as applicable. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative