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NY Staffing

ASA V - Health Unit Coordinator: Preop - Full Time, DAYS no weekends

NY Staffing, Albany, New York, United States, 12201

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Administrative Support Associate's V/Health Unit Coordinator (HUC)

The Administrative Support Associate's V/Health Unit Coordinator (HUC) role is to perform customer service, clerical and reception duties that support the work flow of the unit, nursing station and the delivery of patient care. The clerical activities include ensuring accurate preparation, processing and standardization of the patient record, and utilization of clinical information systems. The customer service duties include effective communication with patients, significant others, and members of the health care team. The ASA V/HUC will be able to meet the needs of all units within the Patient Care Service assigned, as needed. Monday - Friday, 5AM TO 1:30PM The ASA V/HUC will: Assemble/maintain patient records, filing data, and obtaining reports and data necessary for departmental operations. Greet and assist visitors in a courteous manner. Answer phones in a courteous manner. Record/relay messages accurately. Locate key personnel to direct calls and respond to inquiries. Make appointments, booking rooms as necessary. Prepare and distribute outgoing reports via email and inter-departmental mail. Maintain department reports. Operate office machines, such as photocopier, fax machine, and computer. Order materials, supplies, forms and services, and complete records and reports. Utilize clinical and patient information systems to support the delivery of patient care. Assist in the implementation of specialized projects. Minimum Qualifications: High school diploma or equivalent (GED) with post-high school training or related work experience. One-year healthcare or clerical experience preferred. Must be able to operate basic office equipment (fax, photocopier, calculator) and demonstrate basic computer skills. Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions. Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by the AMC Code of Conduct. Ability to be accurate in such matters as record-keeping, and to use good judgment when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMC's policies, procedures and practices, and to utilize AMC's problem-solving processes for resolving grievances or disagreements. Ability to independently organize and prioritize work to complete assignments in a timely manner and meet established guidelines. Ability to multitask and gather data from appropriate resources. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.