CenterPoint Energy
Lcl12 Dispatcher 9
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. Job Summary: Monitors, dispatches, and load balances work orders to field personnel to utilize field resources safely and efficiently. Monitors requests for information and provides the communication link between customer service representatives and field personnel. Essential Functions: Establish Field Operations workload priorities, route work orders, provide supporting documentation to field crews including secondary emergency response resources (including on-call for after hours) Records research Submit Locate Tickets for field (when field is unavailable to call their own on emergency and to assist Advanced for pre-planned work) Call out OT C&M and/or M&R techs when needed for pre-planned work (and emergency) Arranging Sewer Lateral work when needed for pre-planned and emergency Generates pre-construction communications Responds to customer and field crew inquiries and change requests. Updates SAP as required Produces reports and creates list edits Basic Qualifications: Education: Requires a high school diploma or the equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division, and the calculation of fractions and/or percentages), grammar and punctuation Experience: Requires one (1) year experience in/or supporting utility distribution operations or at least one (1) year of dispatching experience. Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. Competitive pay, benefits eligibility begins on your first day, medical, dental, vision benefits, health savings account (HSA) with a company contribution, health/dependent care flexible spending accounts, 401(k) savings plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution, flexible work schedule, paid holidays and paid time off, paid training, professional growth and development programs including tuition reimbursement, life, AD&D, disability, employee assistance program (EAP), transit subsidies, access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston.
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. Job Summary: Monitors, dispatches, and load balances work orders to field personnel to utilize field resources safely and efficiently. Monitors requests for information and provides the communication link between customer service representatives and field personnel. Essential Functions: Establish Field Operations workload priorities, route work orders, provide supporting documentation to field crews including secondary emergency response resources (including on-call for after hours) Records research Submit Locate Tickets for field (when field is unavailable to call their own on emergency and to assist Advanced for pre-planned work) Call out OT C&M and/or M&R techs when needed for pre-planned work (and emergency) Arranging Sewer Lateral work when needed for pre-planned and emergency Generates pre-construction communications Responds to customer and field crew inquiries and change requests. Updates SAP as required Produces reports and creates list edits Basic Qualifications: Education: Requires a high school diploma or the equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division, and the calculation of fractions and/or percentages), grammar and punctuation Experience: Requires one (1) year experience in/or supporting utility distribution operations or at least one (1) year of dispatching experience. Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. Competitive pay, benefits eligibility begins on your first day, medical, dental, vision benefits, health savings account (HSA) with a company contribution, health/dependent care flexible spending accounts, 401(k) savings plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution, flexible work schedule, paid holidays and paid time off, paid training, professional growth and development programs including tuition reimbursement, life, AD&D, disability, employee assistance program (EAP), transit subsidies, access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston.