Phaxis
We are looking for a Lead Business Analyst to help support and enhance the company's Epicor ERP System. This Lead Business Analyst must have strong functional knowledge of Epicor, excellent problem-solving abilities, and a proactive approach to user support and system optimization.
Responsibilities: Provide day-to-day user support and training for the Epicor Kinetic ERP system. Troubleshoot and resolve ERP-related issues in a timely and efficient manner. Collaborate with departments (Finance, Manufacturing, Supply Chain, etc.) to identify system improvements and implement solutions. Develop and maintain BAQs, dashboards, reports, BPMs, and customizations as required. Develop, coordinate, and implement test plans with the super users for functional changes, bug fixes, enhancements, patches and upgrades. Coordinate with Epicor support and third-party vendors when necessary. Participate in steering committee meetings to keep business leaders and stakeholders updated on business process improvement initiatives. Assist with data migrations, integrations, and system configuration. Document changes, processes, and system architecture. Manage, mentor, and support the Business Analyst reporting to this role. Assign tasks, set priorities, and provide guidance to ensure alignment with ERP goals and business initiatives. Conduct regular check-ins and annual performance reviews for the Business Analyst. Promote professional development and skill growth for the team member(s) under supervision. Perform other related duties and responsibilities as assigned to support the needs of the department and organization.
Requirements:
5+ years of hands-on experience supporting Epicor 1+ year of experience with Epicor Kinetic / Cloud version. Strong understanding of ERP workflows in manufacturing, finance, or distribution. Proficiency in BAQ, BPM, SSRS reporting, and Epicor Application Studio. Familiarity with Epicor Admin tools (Task Agent, Company Configuration, User Security). Demonstrated ability to lead, supervise, or mentor other team members. Strong analytical and troubleshooting skills. Excellent communication, leadership, and documentation abilities. Ability to travel up to 15%.
JobDiva # 25-08338
Responsibilities: Provide day-to-day user support and training for the Epicor Kinetic ERP system. Troubleshoot and resolve ERP-related issues in a timely and efficient manner. Collaborate with departments (Finance, Manufacturing, Supply Chain, etc.) to identify system improvements and implement solutions. Develop and maintain BAQs, dashboards, reports, BPMs, and customizations as required. Develop, coordinate, and implement test plans with the super users for functional changes, bug fixes, enhancements, patches and upgrades. Coordinate with Epicor support and third-party vendors when necessary. Participate in steering committee meetings to keep business leaders and stakeholders updated on business process improvement initiatives. Assist with data migrations, integrations, and system configuration. Document changes, processes, and system architecture. Manage, mentor, and support the Business Analyst reporting to this role. Assign tasks, set priorities, and provide guidance to ensure alignment with ERP goals and business initiatives. Conduct regular check-ins and annual performance reviews for the Business Analyst. Promote professional development and skill growth for the team member(s) under supervision. Perform other related duties and responsibilities as assigned to support the needs of the department and organization.
Requirements:
5+ years of hands-on experience supporting Epicor 1+ year of experience with Epicor Kinetic / Cloud version. Strong understanding of ERP workflows in manufacturing, finance, or distribution. Proficiency in BAQ, BPM, SSRS reporting, and Epicor Application Studio. Familiarity with Epicor Admin tools (Task Agent, Company Configuration, User Security). Demonstrated ability to lead, supervise, or mentor other team members. Strong analytical and troubleshooting skills. Excellent communication, leadership, and documentation abilities. Ability to travel up to 15%.
JobDiva # 25-08338