Group 1 Automotive
Job Service BDC Agent - Mercedes-Benz of Manchester
Group 1 Automotive, Manchester, New Hampshire, United States, 03101
Service Business Development Center (BDC) Agent
Mercedes-Benz of Manchester, part of the rapidly growing Group 1 Automotive family, is looking to add a Service Business Development Center (BDC) Agent to our Service Team. What We Offer
Competitive compensation Health, dental, and vision insurance Life and disability insurance 401(k) with company match Paid vacation and holidays Employee stock purchase plan Employee vehicle purchase program Professional, supportive work environment Ongoing job training and advancement opportunities Responsibilities and Duties Efficient and accurate work in accordance with dealership and factory standards Maintain an organized area Answering switchboard phones Soft transferring incoming calls Communicate directly with service advisors, and clients regarding the status of the service work General computer tasks Respond to incoming client request emails Follow up with clients after service Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, and Hard Copies) Adhere to our values: Integrity, Transparency, Professionalism and Teamwork Appointment scheduling Regular attendance consistent with company attendance policy Qualifications
Auto dealership Internet or Business Development Center (BDC) experience is a plus! Superior communication and customer service skills Solid working knowledge of the Internet Maintaining a positive, can-do attitude High School Diploma or equivalent Pre-employment Requirements: All applicants must successfully complete background checks, a motor vehicle record (MVR) check, and drug screening. Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Group 1 Automotive is an Equal Opportunity Employer. IND4#PRI
Mercedes-Benz of Manchester, part of the rapidly growing Group 1 Automotive family, is looking to add a Service Business Development Center (BDC) Agent to our Service Team. What We Offer
Competitive compensation Health, dental, and vision insurance Life and disability insurance 401(k) with company match Paid vacation and holidays Employee stock purchase plan Employee vehicle purchase program Professional, supportive work environment Ongoing job training and advancement opportunities Responsibilities and Duties Efficient and accurate work in accordance with dealership and factory standards Maintain an organized area Answering switchboard phones Soft transferring incoming calls Communicate directly with service advisors, and clients regarding the status of the service work General computer tasks Respond to incoming client request emails Follow up with clients after service Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, and Hard Copies) Adhere to our values: Integrity, Transparency, Professionalism and Teamwork Appointment scheduling Regular attendance consistent with company attendance policy Qualifications
Auto dealership Internet or Business Development Center (BDC) experience is a plus! Superior communication and customer service skills Solid working knowledge of the Internet Maintaining a positive, can-do attitude High School Diploma or equivalent Pre-employment Requirements: All applicants must successfully complete background checks, a motor vehicle record (MVR) check, and drug screening. Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Group 1 Automotive is an Equal Opportunity Employer. IND4#PRI