NYC Staffing
University Residence Life Manager, Office of Student Affairs
NYC Staffing, New York, New York, United States, 10001
University Residence Life Manager
The Office of Student Affairs within Central Office at the City University of New York (CUNY) seeks a dynamic and student-centered manager to facilitate and manage the operational, education programming, and community-building initiatives within CUNY's residence life portfolio. Reporting to the University Director for Student and Residential Life, the University Residence Life Manager plays a key role in enhancing the student experience by developing inclusive living-learning environments and supporting students' academic, personal, and social success across university-sponsored housing options, both on and off-campus. The University Residence Life Manager will work collaboratively with campus leaders, faculty, and staff to implement policies and programs that promote student engagement, leadership development, cultural understanding, and community responsibility. Key duties include: Develop and implement inclusive and engaging residential programs that foster belonging, community engagement, and student development. Manage the coordination and planning of social, educational, and cultural activities for student residents that support their academic success and personal growth. Support first-year transition and orientation programs tailored for residential students. Provide guidance, referrals, and conflict mediation to support student well-being and community standards. Oversee housing assignments, occupancy management, and administrative systems in coordination with campus housing partners. Manage staff, and work closely with student staff on recruitment, training, supervision, and ongoing development. Develop and revise residence hall policies and procedures in line with best practices and university regulations. Respond to after-hours emergencies and critical incidents as needed. Maintain open and timely communication with students, staff, faculty, and campus partners. Collaborate with academic and student support departments to integrate co-curricular learning and programming in the residence life setting. Represent Student Affairs in university-wide committees and working groups focused on residential student issues. Manage fiscal resources related to residence life programming, operations, and student staff development. Maintain accurate records and generate reports to support strategic planning and assessment efforts. Assist with crisis response, safety initiatives, and student conduct processes as appropriate. Perform other related duties as assigned. Notes: Until further notice, this position is eligible for a hybrid work schedule. Occasional evening and weekend hours are required to support programming and respond to emergencies. Qualifications: Minimum: Bachelor's degree and six years' related experience required. Preferred: Master's degree in higher education, student affairs, counseling, or a related discipline. At least four years' of progressively responsible experience in residence life or university housing. Experience managing student staff and developing training and programming focused on student engagement and learning outcomes. Familiarity with working in an urban higher education environment and with diverse student populations. Strong knowledge of student development, residence life best practices, and risk management in student housing. Schedule flexibility in responding to and managing student crises and critical incidents, including on-call responsibilities after hours. Proficiency with Office 365 and collaboration tools such as MS Teams and Zoom, as well as administrative and housing software platforms. Knowledge of federal and state housing laws, including Clery Act compliance, FERPA, and safety regulations related to student housing. Compensation and Benefits: The salary range is $87,978 - $102,485, commensurate with credentials, education, and experience. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.25% effective 9/1/2025 and 3.5% effective 9/1/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. How to Apply: For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=30807&PostingSeq=1 . Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings. Closing Date: September 10, 2025. Job Search Category: CUNY Job Posting: Managerial/Professional. Equal Employment Opportunity: CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 30807 Location Central Office
The Office of Student Affairs within Central Office at the City University of New York (CUNY) seeks a dynamic and student-centered manager to facilitate and manage the operational, education programming, and community-building initiatives within CUNY's residence life portfolio. Reporting to the University Director for Student and Residential Life, the University Residence Life Manager plays a key role in enhancing the student experience by developing inclusive living-learning environments and supporting students' academic, personal, and social success across university-sponsored housing options, both on and off-campus. The University Residence Life Manager will work collaboratively with campus leaders, faculty, and staff to implement policies and programs that promote student engagement, leadership development, cultural understanding, and community responsibility. Key duties include: Develop and implement inclusive and engaging residential programs that foster belonging, community engagement, and student development. Manage the coordination and planning of social, educational, and cultural activities for student residents that support their academic success and personal growth. Support first-year transition and orientation programs tailored for residential students. Provide guidance, referrals, and conflict mediation to support student well-being and community standards. Oversee housing assignments, occupancy management, and administrative systems in coordination with campus housing partners. Manage staff, and work closely with student staff on recruitment, training, supervision, and ongoing development. Develop and revise residence hall policies and procedures in line with best practices and university regulations. Respond to after-hours emergencies and critical incidents as needed. Maintain open and timely communication with students, staff, faculty, and campus partners. Collaborate with academic and student support departments to integrate co-curricular learning and programming in the residence life setting. Represent Student Affairs in university-wide committees and working groups focused on residential student issues. Manage fiscal resources related to residence life programming, operations, and student staff development. Maintain accurate records and generate reports to support strategic planning and assessment efforts. Assist with crisis response, safety initiatives, and student conduct processes as appropriate. Perform other related duties as assigned. Notes: Until further notice, this position is eligible for a hybrid work schedule. Occasional evening and weekend hours are required to support programming and respond to emergencies. Qualifications: Minimum: Bachelor's degree and six years' related experience required. Preferred: Master's degree in higher education, student affairs, counseling, or a related discipline. At least four years' of progressively responsible experience in residence life or university housing. Experience managing student staff and developing training and programming focused on student engagement and learning outcomes. Familiarity with working in an urban higher education environment and with diverse student populations. Strong knowledge of student development, residence life best practices, and risk management in student housing. Schedule flexibility in responding to and managing student crises and critical incidents, including on-call responsibilities after hours. Proficiency with Office 365 and collaboration tools such as MS Teams and Zoom, as well as administrative and housing software platforms. Knowledge of federal and state housing laws, including Clery Act compliance, FERPA, and safety regulations related to student housing. Compensation and Benefits: The salary range is $87,978 - $102,485, commensurate with credentials, education, and experience. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.25% effective 9/1/2025 and 3.5% effective 9/1/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. How to Apply: For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=30807&PostingSeq=1 . Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings. Closing Date: September 10, 2025. Job Search Category: CUNY Job Posting: Managerial/Professional. Equal Employment Opportunity: CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 30807 Location Central Office