HOTEL TANGO WHISKEY INC
Job Description
Job Description
WHY WORK HERE:
We provide excellent pay, paid time off, employee discount on Hotel Tango spirits, food & attire, free meal every shift,
medical/dental/vision/disability
insurance after 30 days full-time, health savings account, 401k, relaxed uniform (4 free shirts provided), employee awards and recognition of service, employee of the year program, annual company retreat, career development and internal growth opportunities, vibrant and inclusive company culture, work-life balance (tasting room closed every Monday and by 10PM week nights, 11PM weekends, 8PM Sundays). Holidays closed: New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day. TITLE: Bartender TYPE: Part-Time/Full-Time, Non-Exempt COMPENSATION: Bartender (level I) $8 Hourly + Tips, Bartender (level II) $9-11 Hourly + Tips SUPERVISOR: Tasting Room General Manager/ Assistant GM
JOB DESCRIPTION A Hotel Tango Bartender is THE brand ambassador for the company. A Hotel Tango Bartender is customer-satisfaction oriented, disciplined, organized, friendly, and knowledgeable. Hotel Tango Whiskey prides itself in attracting the most talented bar staff in the business and strives to maintain peak customer service experiences with every interaction and every cocktail.
BARTENDER (LEVEL I) PRIMARY RESPONSIBILITIES Bartending & Serving Preparing alcoholic or non-alcoholic beverages for bar and patrons
Interacting with customers, taking orders and serving snacks and drinks
Assessing customers’ needs and preferences and making recommendations
Stay guest focused and nurture an excellent guest experience
Barbacking Stock ice bins, spirits, bitters, syrups and garnish throughout service
Clean and polish glassware and dishes in back of house; adhere to dish-washing procedures
Perform bussing responsibilities such as clearing empty glassware and trash from bartop/tables
Perform frequent restroom checks for quality control
Gatekeeping Greet and welcome each guest
Check customers’ identification and confirm it meets legal drinking age
Comply with all food and beverage regulations
Menu ideation and planning Assist in planning and presenting bar menu
Taste ingredients daily for quality control
Set up & break down bar for open and close
Restock and replenish bar inventory and supplies
SKILLS & EXPERIENCE QUALIFICATIONS Possession of or ability to obtain an Indiana liquor license.
21 years of age or older
Ability to stand and be on your feet for 6-8 hours
Ability to lift and carry 25+ pounds
SKILLS Customer service oriented, passionate, and motivated- Gung Ho!
Ability to educate guests about Hotel Tango origins, name, spirits, cocktails, etc.
Timeliness and organization, problem-solver
Willingness to further education of cocktails, spirits, and hospitality
Positive attitude and excellent communication skills
EXPERIENCE Previous bartending experience required
BARTENDER (LEVEL II) PRIMARY RESPONSIBILITIES All duties as outlined above
Customer service Conducts public tours and may conduct VIP tours, Tango U's, Spirits Tastings, etc.
Acts as customer service representative handling customer complaints and issues
Typically selected as a service well bartender due to their speed and efficiency
Shift lead Bar opening, closing, and managerial duties, floor-lead and customer service liaison in the absence of a manager
Leads team, trains, upholds standards, communicates effectively, and takes the lead for emergencies and issues as the manager-on-duty
SKILLS & EXPERIENCE QUALIFICATIONS Possession of or ability to obtain an Indiana liquor license.
21 years of age or older
Ability to stand and be on your feet for 6-8 hours
Ability to lift and carry 25+ pounds
SKILLS Customer service oriented, passionate, and motivated- Gung Ho!
Ability to educate guests about Hotel Tango origins, name, spirits, cocktails, etc.
Timeliness and organization, problem-solver
Willingness to further education of cocktails, spirits, and hospitality
Positive attitude and excellent communication skills
EXPERIENCE Been with Tango for 1+ years OR
2 - 3 years of experience in retail sales preferably in the hospitality industry.
May be a shift lead
Job Description
WHY WORK HERE:
We provide excellent pay, paid time off, employee discount on Hotel Tango spirits, food & attire, free meal every shift,
medical/dental/vision/disability
insurance after 30 days full-time, health savings account, 401k, relaxed uniform (4 free shirts provided), employee awards and recognition of service, employee of the year program, annual company retreat, career development and internal growth opportunities, vibrant and inclusive company culture, work-life balance (tasting room closed every Monday and by 10PM week nights, 11PM weekends, 8PM Sundays). Holidays closed: New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day. TITLE: Bartender TYPE: Part-Time/Full-Time, Non-Exempt COMPENSATION: Bartender (level I) $8 Hourly + Tips, Bartender (level II) $9-11 Hourly + Tips SUPERVISOR: Tasting Room General Manager/ Assistant GM
JOB DESCRIPTION A Hotel Tango Bartender is THE brand ambassador for the company. A Hotel Tango Bartender is customer-satisfaction oriented, disciplined, organized, friendly, and knowledgeable. Hotel Tango Whiskey prides itself in attracting the most talented bar staff in the business and strives to maintain peak customer service experiences with every interaction and every cocktail.
BARTENDER (LEVEL I) PRIMARY RESPONSIBILITIES Bartending & Serving Preparing alcoholic or non-alcoholic beverages for bar and patrons
Interacting with customers, taking orders and serving snacks and drinks
Assessing customers’ needs and preferences and making recommendations
Stay guest focused and nurture an excellent guest experience
Barbacking Stock ice bins, spirits, bitters, syrups and garnish throughout service
Clean and polish glassware and dishes in back of house; adhere to dish-washing procedures
Perform bussing responsibilities such as clearing empty glassware and trash from bartop/tables
Perform frequent restroom checks for quality control
Gatekeeping Greet and welcome each guest
Check customers’ identification and confirm it meets legal drinking age
Comply with all food and beverage regulations
Menu ideation and planning Assist in planning and presenting bar menu
Taste ingredients daily for quality control
Set up & break down bar for open and close
Restock and replenish bar inventory and supplies
SKILLS & EXPERIENCE QUALIFICATIONS Possession of or ability to obtain an Indiana liquor license.
21 years of age or older
Ability to stand and be on your feet for 6-8 hours
Ability to lift and carry 25+ pounds
SKILLS Customer service oriented, passionate, and motivated- Gung Ho!
Ability to educate guests about Hotel Tango origins, name, spirits, cocktails, etc.
Timeliness and organization, problem-solver
Willingness to further education of cocktails, spirits, and hospitality
Positive attitude and excellent communication skills
EXPERIENCE Previous bartending experience required
BARTENDER (LEVEL II) PRIMARY RESPONSIBILITIES All duties as outlined above
Customer service Conducts public tours and may conduct VIP tours, Tango U's, Spirits Tastings, etc.
Acts as customer service representative handling customer complaints and issues
Typically selected as a service well bartender due to their speed and efficiency
Shift lead Bar opening, closing, and managerial duties, floor-lead and customer service liaison in the absence of a manager
Leads team, trains, upholds standards, communicates effectively, and takes the lead for emergencies and issues as the manager-on-duty
SKILLS & EXPERIENCE QUALIFICATIONS Possession of or ability to obtain an Indiana liquor license.
21 years of age or older
Ability to stand and be on your feet for 6-8 hours
Ability to lift and carry 25+ pounds
SKILLS Customer service oriented, passionate, and motivated- Gung Ho!
Ability to educate guests about Hotel Tango origins, name, spirits, cocktails, etc.
Timeliness and organization, problem-solver
Willingness to further education of cocktails, spirits, and hospitality
Positive attitude and excellent communication skills
EXPERIENCE Been with Tango for 1+ years OR
2 - 3 years of experience in retail sales preferably in the hospitality industry.
May be a shift lead