Discord
$100,000–$112,500 base salary + equity + benefits
About Discord
Discord is used by over 200 million people each month to connect, share, and game together. With over 1.5 billion hours of gameplay time tracked monthly, Discord is at the center of the gaming universe—and we're building a future where communication is as seamless and immersive as gaming itself. The Role: IT Support Associate, ChromeOS
We’re looking for an
IT Support Associate
with expertise in
ChromeOS
to enhance the experience of Discord employees across the globe. You’ll play a key role in delivering best-in-class hardware/software support, improving IT processes, and scaling systems that support team growth. This is a
hybrid role
requiring
2 days per week
in our
San Francisco HQ , with occasional increased onsite presence for major events. What You'll Be Doing
Provide Tier 3 support
for end-user devices across MacOS, Windows, and (occasionally) Linux. Support enterprise software
such as Google Workspace, Microsoft 365, Asana, 1Password, JAMF, InTune, and Entra. Manage systems access
and lifecycle management across global teams. Implement IT architecture components
related to Identity Providers (SSO/IDM). Reduce ticket volume
by identifying recurring issues and applying long-term fixes. Lead and contribute to IT projects
that align with Discord’s global scale and technology goals. What You Should Bring
3+ years of progressive IT support experience Strong experience with ChromeOS and Chrome Enterprise Proficiency with both MacOS and Windows Knowledge of SSO and identity management systems (e.g., Okta) Excellent communication and problem-solving skills Hands-on experience with enterprise IT tools (e.g., JAMF, InTune, Entra) Bonus Points If You:
Have watched every episode of
One Piece Know 10+ Cheesecake Factory menu items by heart Can hold a full conversation while playing FIFA Equity:
Company stock options Benefits:
Medical, dental, vision, mental health support, paid time off, and more Why Work at Discord?
Join a company that values belonging, fun, and innovation. At Discord, you’ll find yourself surrounded by passionate people, cutting-edge tools, and a mission to make communication and gaming better—for everyone. Ready to level up your IT career?
Apply Now
to become our next
IT Support Associate, ChromeOS
and join the mission to connect the world through play. Software Engineer - Ads Identity and Attribution
Talent Acquisition Partner - Trust & Safety - APAC
TikTok Shop - Strategy Lead - Merchant Incentive #J-18808-Ljbffr
Discord is used by over 200 million people each month to connect, share, and game together. With over 1.5 billion hours of gameplay time tracked monthly, Discord is at the center of the gaming universe—and we're building a future where communication is as seamless and immersive as gaming itself. The Role: IT Support Associate, ChromeOS
We’re looking for an
IT Support Associate
with expertise in
ChromeOS
to enhance the experience of Discord employees across the globe. You’ll play a key role in delivering best-in-class hardware/software support, improving IT processes, and scaling systems that support team growth. This is a
hybrid role
requiring
2 days per week
in our
San Francisco HQ , with occasional increased onsite presence for major events. What You'll Be Doing
Provide Tier 3 support
for end-user devices across MacOS, Windows, and (occasionally) Linux. Support enterprise software
such as Google Workspace, Microsoft 365, Asana, 1Password, JAMF, InTune, and Entra. Manage systems access
and lifecycle management across global teams. Implement IT architecture components
related to Identity Providers (SSO/IDM). Reduce ticket volume
by identifying recurring issues and applying long-term fixes. Lead and contribute to IT projects
that align with Discord’s global scale and technology goals. What You Should Bring
3+ years of progressive IT support experience Strong experience with ChromeOS and Chrome Enterprise Proficiency with both MacOS and Windows Knowledge of SSO and identity management systems (e.g., Okta) Excellent communication and problem-solving skills Hands-on experience with enterprise IT tools (e.g., JAMF, InTune, Entra) Bonus Points If You:
Have watched every episode of
One Piece Know 10+ Cheesecake Factory menu items by heart Can hold a full conversation while playing FIFA Equity:
Company stock options Benefits:
Medical, dental, vision, mental health support, paid time off, and more Why Work at Discord?
Join a company that values belonging, fun, and innovation. At Discord, you’ll find yourself surrounded by passionate people, cutting-edge tools, and a mission to make communication and gaming better—for everyone. Ready to level up your IT career?
Apply Now
to become our next
IT Support Associate, ChromeOS
and join the mission to connect the world through play. Software Engineer - Ads Identity and Attribution
Talent Acquisition Partner - Trust & Safety - APAC
TikTok Shop - Strategy Lead - Merchant Incentive #J-18808-Ljbffr