CKE Restaurants, Inc.
Join to apply for the
General Manager
role at
CKE Restaurants, Inc.
Responsibilities
Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.
Responds positively and quickly to Guest concerns.
Hires high quality people who demonstrate and ensure consistent Guest satisfaction.
Ensures all employees are trained and empowered to deliver total Guest satisfaction.
Evaluates each employee’s ability to maintain high levels of Guest satisfaction.
Continuously improves the skills, knowledge and morale of all employees.
Train, coach and provide regular performance feedback (positive and corrective).
Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.
Develops and executes the business plan (including fiscal responsibilities, manpower planning, and local restaurant marketing).
Utilizes labor effectively to meet budget.
Responsible for financial results.
Executes company-wide marketing programs.
Enforces all labor laws (federal, state, and local).
Upholds company food safety, food handling, and sanitation requirements to ensure health and safety of Guests and employees.
Models and encourages CKE shared values.
Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect, and dignity.
Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance, and is intolerant of poor performance.
Essential Functions
Model and create an environment where the Guest is always right; ensure a positive Guest service experience.
Respond positively and quickly to Guest concerns.
Hire high quality people demonstrating and ensuring consistent Guest satisfaction.
Ensure all employees are trained and empowered to deliver total Guest satisfaction.
Evaluate each employee’s ability to maintain high levels of Guest satisfaction.
Continuously improve skills, knowledge, and morale of employees.
Train, coach, and provide regular performance feedback (positive and corrective).
Maintain a fun and enjoyable working environment.
Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
Use labor effectively to meet budget.
Be responsible for financial results.
Implement company-wide marketing programs.
Enforce all labor laws.
Uphold food safety, handling, and sanitation standards.
Model and promote CKE shared values.
Focus on the Guest at all times.
Maintain high personal integrity and respect for employees.
Set clear performance expectations, measure results, recognize good performance, and address poor performance.
Qualifications - External Education High school diploma or equivalent.
Experience 3 – 5 years in management, preferably in restaurant management.
Hours Ability to work a 47.5-50 hour work week with flexible hours as needed.
Skills & Abilities
Basic computer knowledge.
Financial and analytical skills including planning, budgeting, scheduling, and P&L management.
Organizational and time management skills.
Team building capabilities.
Problem-solving skills.
Good verbal and written communication skills.
Physical Abilities
Work long hours and stand for extended periods.
Work around heat and in close quarters with others.
Move throughout the restaurant to observe operations and performance.
Able to lift 50-75 pounds comfortably.
Work with various cleaning products.
#J-18808-Ljbffr
General Manager
role at
CKE Restaurants, Inc.
Responsibilities
Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.
Responds positively and quickly to Guest concerns.
Hires high quality people who demonstrate and ensure consistent Guest satisfaction.
Ensures all employees are trained and empowered to deliver total Guest satisfaction.
Evaluates each employee’s ability to maintain high levels of Guest satisfaction.
Continuously improves the skills, knowledge and morale of all employees.
Train, coach and provide regular performance feedback (positive and corrective).
Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.
Develops and executes the business plan (including fiscal responsibilities, manpower planning, and local restaurant marketing).
Utilizes labor effectively to meet budget.
Responsible for financial results.
Executes company-wide marketing programs.
Enforces all labor laws (federal, state, and local).
Upholds company food safety, food handling, and sanitation requirements to ensure health and safety of Guests and employees.
Models and encourages CKE shared values.
Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect, and dignity.
Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance, and is intolerant of poor performance.
Essential Functions
Model and create an environment where the Guest is always right; ensure a positive Guest service experience.
Respond positively and quickly to Guest concerns.
Hire high quality people demonstrating and ensuring consistent Guest satisfaction.
Ensure all employees are trained and empowered to deliver total Guest satisfaction.
Evaluate each employee’s ability to maintain high levels of Guest satisfaction.
Continuously improve skills, knowledge, and morale of employees.
Train, coach, and provide regular performance feedback (positive and corrective).
Maintain a fun and enjoyable working environment.
Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
Use labor effectively to meet budget.
Be responsible for financial results.
Implement company-wide marketing programs.
Enforce all labor laws.
Uphold food safety, handling, and sanitation standards.
Model and promote CKE shared values.
Focus on the Guest at all times.
Maintain high personal integrity and respect for employees.
Set clear performance expectations, measure results, recognize good performance, and address poor performance.
Qualifications - External Education High school diploma or equivalent.
Experience 3 – 5 years in management, preferably in restaurant management.
Hours Ability to work a 47.5-50 hour work week with flexible hours as needed.
Skills & Abilities
Basic computer knowledge.
Financial and analytical skills including planning, budgeting, scheduling, and P&L management.
Organizational and time management skills.
Team building capabilities.
Problem-solving skills.
Good verbal and written communication skills.
Physical Abilities
Work long hours and stand for extended periods.
Work around heat and in close quarters with others.
Move throughout the restaurant to observe operations and performance.
Able to lift 50-75 pounds comfortably.
Work with various cleaning products.
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