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Job Details:Must Have SkillsL2 application support.Understanding of Capital Markets domain and exposure to support on Fidessa/ Sophis/ Broadridge/ Sophis etcDetailed Job Description5+ years of experience in L2 application support.Understanding of Capital Markets domain and exposure to support on Fidessa/ Sophis/ Broadridge/ Sophis etc.Proficiency in SQL, Unix/Linux, and scripting for support tasks.Experience with ITSM tools like ServiceNow, JIRA, or Remedy.Familiarity with monitoring tools such as Datadog, Dynatrace, or ITRS.Working knowledge of Autosys or similar job scheduling tools.Understanding of ITIL processes (Incident, Problem, Change Management)Minimum years of experience5 to 10 YearsTop 3 responsibilities you would expect the Subcon to shoulder and executeProvide L2 support for businesscritical applications developed in Java and .NET.Perform root cause analysis and escalate unresolved issues to L3development teams. Write and optimize SQL queries for data validation and troubleshooting.Participate in change management and release activities following ITIL guidelines. Collaborate with crossfunctional teams to ensure timely resolution of issues.