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Belcan

Customer Service Representative

Belcan, Cary, North Carolina, United States, 27518

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Customer Service Representative

Job Number: 359237

Category: Administrative

Description: Job Title: Customer Service Representative

Location: Cary, NC

Zip Code: 27513

Start Date: Right Away

Job Type: Contract-to-hire

Pay Rate: Up to $36.50 /hr DoE

Schedule: Hybrid 3 days a week in office - Tuesday, Wednesday, Thursday; flexibility after training

Keywords: #CustomerServiceRepresentative #Logistics #HybridJobs

JOB RESPONSIBILITIES:

Enter and review sales orders in the ERP system.

Ensure order accuracy, monitor delivery progress, and resolve order-related issues.

Timely resolution to urgent order requests, and following through to completion

Manage return authorizations and coordinate product returns with internal teams.

Support processing of credit notes or replacement orders based on return reasons.

REQUIRED QUALIFICATIONS:

No Degree and 15+ years of overall supply chain or operational experience

Associate Degree 10+ years of overall supply chain or operational experience

Bachelors Degree 5-8+ years of overall supply chain or operational experience

Key competencies: analytics, customer focus, drives results, collaboration, agility and manages complexity

Outstanding communicator, drives vision and purpose, courage, highly organized & analytical, customer relationship mgt. skills

Proficiency in D365 and supply chain operations ideal

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

EOE/F/M/Disability/Veterans

Location: Cary , NC

Minimum Experience (yrs): 5+

Required Education: Associate (AA, AS...)

Benefits:

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