Adecco US, Inc.
Remote Patient Service Representative
Remote | $18.75/hr | Mon–Fri, 8:00 AM – 5:00 PM
Hiring through Adecco
Adecco is hiring a
Remote Patient Service Representative
to support patient intake, service coordination, and documentation processing. In this role, you will assist patients, providers, and referral sources by answering inbound calls, verifying information, and guiding users through program criteria and web portals.
Must live in Richmond, VA area as you will be required to attend occasional team meetings in office.
Key Responsibilities:
Answer and manage incoming calls in assigned queue
Verify patient and provider identity using HIPAA-compliant protocols
Enter and update patient data in internal systems
Communicate program details clearly to patients and providers
Assist users with navigating web portals
Process and validate documentation, including income and eligibility verifications
Coordinate with medical providers to obtain necessary forms
Ensure accurate and timely database updates
Qualifications:
1+ year of customer service experience; healthcare or insurance preferred
Strong communication, listening, and interpersonal skills
Basic math skills for income-based eligibility calculations
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with health insurance systems (Medicare a plus)
High attention to detail and ability to prioritize workload
Empathy and professionalism when handling sensitive health-related topics
Start your career in healthcare support with a flexible, remote opportunity. Apply today!
Apply now through Adecco
Pay Details:
$18.75 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Remote | $18.75/hr | Mon–Fri, 8:00 AM – 5:00 PM
Hiring through Adecco
Adecco is hiring a
Remote Patient Service Representative
to support patient intake, service coordination, and documentation processing. In this role, you will assist patients, providers, and referral sources by answering inbound calls, verifying information, and guiding users through program criteria and web portals.
Must live in Richmond, VA area as you will be required to attend occasional team meetings in office.
Key Responsibilities:
Answer and manage incoming calls in assigned queue
Verify patient and provider identity using HIPAA-compliant protocols
Enter and update patient data in internal systems
Communicate program details clearly to patients and providers
Assist users with navigating web portals
Process and validate documentation, including income and eligibility verifications
Coordinate with medical providers to obtain necessary forms
Ensure accurate and timely database updates
Qualifications:
1+ year of customer service experience; healthcare or insurance preferred
Strong communication, listening, and interpersonal skills
Basic math skills for income-based eligibility calculations
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with health insurance systems (Medicare a plus)
High attention to detail and ability to prioritize workload
Empathy and professionalism when handling sensitive health-related topics
Start your career in healthcare support with a flexible, remote opportunity. Apply today!
Apply now through Adecco
Pay Details:
$18.75 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.