Job Responsibilities:
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Provides vision and strategic oversight during product evaluation, solution prototyping, and proof of concept activities.
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Develops enterprise strategy for application design, approves SDLC processes, evaluates application quality and advises IT leadership on risk.
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Architect/design, implement and maintain scalable and performant solutions on the Salesforce platform including integration to other data sources, ensuring alignment with business requirements and Salesforce best practices.
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Align enterprise-wide architecture strategies and initiatives with Salesforce platform capabilities, acting as a bridge between business and technology stakeholders
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Establish and maintain architecture artifacts, technology roadmaps, solution blueprints, data models, best practices and integration patterns to support current and future business needs
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Provide technical leadership and guidance throughout the project lifecycle, including evaluating design options, assessing risks, and resolving architectural challenges
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Design and implement Salesforce DevOps processes, including CI/CD pipeline configuration and setup, utilizing tools such as Jenkins, Azure DevOps, Copado, and Bitbucket to enable efficient, automated deployments and release management
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Minimum Qualifications:
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Must be an excellent written and verbal communicator with strong interpersonal and analytical skills
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Ability to work independently and as part of a team
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Advanced knowledge of information technology concepts, practices, and procedures, including software design patterns, application frameworks, data access architectures, application design, scripting and batch processing, and n-tier architecture
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Previous experience with large scale application systems
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Advanced knowledge of current and upcoming technologies
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Ability to solve complex technical problems using independent judgement.
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Salesforce Qualifications:
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Proven experience in solution and technical design/implementation using Salesforce Health Cloud, Sales Cloud, and Service Cloud within the healthcare payer ecosystem
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Strong understanding of the Salesforce data model, security architecture, sharing & visibility, Apex programming, LWC/Aura and automation capabilities (e.g., Flows, Triggers, etc)
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In-depth knowledge of Salesforce best practices, support mechanisms, salesforce operational procedures, and platform limitations
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Hands-on experience with real-time and batch integration patterns, including tools such as Informatica PowerCenter, Informatica Intelligent Cloud Services (IICS), and Snowflake.
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Salesforce certifications, such as Application Architect, System Architect, and/or Platform Developer II
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Familiarity with HIPAA/Salesforce Shield, FedRAMP/Salesforce Government Cloud, BPO (Business Processing Outsourcing) services/OSP Model licensing is a plus.
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