CoreTechs
Channel Account Manager, Strategic Partner Lead
USA Remote
We are seeking an experienced and tech-savvy Channel Account Manager to help grow our channel business by managing one of our largest partners. This role will support a large and strategic global partner as well as other partners we look to develop, which can include Resellers, SIs, or MSPs.
Reporting to the SVP of Strategy and Alliances, the Channel Account Manager (CAM) will be responsible for maximizing the relationship with the primary partner by developing strategic partnership agreements and programs, as well as driving the resale of our software solutions. In addition, you will act as a trusted advisor and guide all partners on how to take advantage of opportunities in Observability, including Infrastructure, Container, Services, and AI-while accelerating partner revenue via enablement, sales support, and program execution. The CAM will be the focal point for driving co-selling between our sales teams and partner sales teams and facilitating regular joint account engagement.
ABOUT YOU:
ROLE RESPONSIBILITIES:
QUALIFICATIONS:
Required Qualifications:
WHY JOIN US:
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00684
USA Remote
We are seeking an experienced and tech-savvy Channel Account Manager to help grow our channel business by managing one of our largest partners. This role will support a large and strategic global partner as well as other partners we look to develop, which can include Resellers, SIs, or MSPs.
Reporting to the SVP of Strategy and Alliances, the Channel Account Manager (CAM) will be responsible for maximizing the relationship with the primary partner by developing strategic partnership agreements and programs, as well as driving the resale of our software solutions. In addition, you will act as a trusted advisor and guide all partners on how to take advantage of opportunities in Observability, including Infrastructure, Container, Services, and AI-while accelerating partner revenue via enablement, sales support, and program execution. The CAM will be the focal point for driving co-selling between our sales teams and partner sales teams and facilitating regular joint account engagement.
ABOUT YOU:
- You have a demonstrated track record of winning, maintaining, and expanding relationships with channel partners. You're experienced in SaaS and/or Hybrid Cloud Management and are ready to take your career to the next level by joining an established, profitable, enterprise-focused company. You'll be part of a dynamic channel sales team driving the next phase of tremendous growth
- We are a "remote first" work environment, allowing you to work from the comfort of your home while collaborating with teammates on a variety of connectivity tools and technologies
ROLE RESPONSIBILITIES:
- Meet or exceed quota by signing, enabling, and growing top channel partner targets
- Manage new and existing channel partners to increase pipeline and sales
- Work closely with Regional Sales Managers to build relationships and pipeline with strategic partners
- Develop and maintain a high level of fluency in solution functionality and be able to demonstrate features and functions to both technical and business audiences in an engaging manner
- Build strong working relationships with partners to ensure smooth execution
- Collaborate with partners to identify new business opportunities for revenue generation
- Educate partners on the product portfolio and complementary service offerings
- Conduct regular business reviews with partners, sharing best practices and identifying areas for improvement
- Work with partners to realize value adoption of our solutions and ensure positive business outcomes for shared customers
- Support partner sales and marketing initiatives
- Manage partner sales pipeline and accurately forecast monthly and quarterly sales revenue with all partners
QUALIFICATIONS:
Required Qualifications:
- At least 10+ years of experience as a Channel Manager, preferably working in the SaaS or hybrid cloud sector
- Understanding of the partner landscape, including OEMs, Resellers, MSPs, and SIs
- Proven ability to develop and cultivate lasting partner relationships
- Technological mindset-able to discuss technical concepts with senior technical stakeholders
- Exceptional written and verbal communication skills, with the ability to convey complex concepts in a clear and simple way
- Proven experience meeting and exceeding sales quotas, along with accurate business forecasting
- Demonstrated success selling to and supporting an indirect channel or partner-based sales program
- Track record of collaborating successfully within sales organizations that foster teamwork
- Ability to travel as needed
- Experience with cloud, infrastructure monitoring, AIOps, or IT operations tooling
- Familiarity with partner ecosystems in EMEA/APAC
WHY JOIN US:
- Make a direct impact on the growth of a global technology company
- Work in a flexible, innovative, and collaborative environment
- Competitive compensation and equity opportunities
- Opportunity to shape and expand our channel partner ecosystem
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00684