Systems Development Engineer II, AWS WorkSpaces

Job ID: 2796208 | Amazon Development Center U.S., Inc. As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Come change the way the world sees the cloud! Amazon WorkSpaces is a managed desktop computing service in the cloud. Amazon WorkSpaces allows customers to easily provision cloud-based desktops that allow end-users to access the documents, applications and resources they need with the device of their choice, including laptops, iPad, Kindle Fire, Android tablets, and zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience (for Windows or Linux) for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions. We are looking for cross platform systems development engineers who are passionate about building, maintaining, and automating the systems that underpin the robust WorkSpaces-fleet system. On any given day, we use Python, Lambda, DynamoDB, CloudFormation, PowerShell as well as other public AWS services and a host of Amazon-internal tools. We don’t expect you to be an expert in, or necessarily even be familiar with, all of the technologies listed above, but we do expect you to be excited to learn about them! In this role you’ll help WorkSpaces-Fleet expand into new regions, remove development friction, and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the mean-time-to manage their WorkSpaces. You’ll apply your creative and critical problem solving skills to develop and run multi-tenant at massive scale services. BASIC QUALIFICATIONS

- BS in Computer Science or related discipline, or equivalent work experience. - 5 years of industry experience managing large scale software application products. - At least 5 years of experience in managing a heterogeneous environment with experience to support variety of operating systems (Windows & Linux). - At least 5 years of systems debugging skills and incident management response skills. - At least 5 years of scripting experience using PowerShell, Shell Scripting and Python. - At least 5 years of experience managing end users in large scale IT environment with exposure to all aspects of IT life cycle. PREFERRED QUALIFICATIONS

- Develop infrastructure-as-code software to stand-up large, distributed services with Security and Operational Best Practices in mind. - Design fault tolerance and disaster recovery solutions. - Solid understanding of OS Internals for Windows and Linux. For example: Troubleshooting hibernate / resume failures. - Experience with life cycle management of different applications on end user devices. - Experience with managing virtual desktop infrastructure. - Network / DNS configuration and troubleshooting. - Active Directory integration with different flavors of Linux (Desired). - Good understanding of Active Directory and other identity providers such as Jump cloud, Azure Entra. - Experience with managing end device management tools such as SCCM / Intune. - Expertise with Python, Bash, PowerShell for Automation. - Experience managing large scale infrastructure using SSM / Ansible / Chef / Puppet for patching. - Good understanding on different package managers in different flavors of Linux, pros & Cons. - Experience with CI / CD pipelines. - Understanding about different Certificates and their usage (Desired). - Expertise with step functions, lambda, EC2 compute, EBS, AWS VPC, Cloud Watch, SSM and general awareness on rest of the AWS Technologies. Experience with embracing different AWS technologies in real world scenarios is highly desired. WorkSpaces is changing the way that people use computers - come help us make history! Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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