Thompson Machinery
Energy Rental Coordinator
ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The Energy Rental Coordinator will serve as a key customer contact and consultant at Thompson. Your responsibilities will include recommending equipment and service solutions, providing customer quotes for field orders, and coordinating the logistics process for rental quotations, reservations, and contracts in our rental department. Additionally, you will also be responsible for managing inbound leads and calling on dormant accounts to retain business. I also coordinate PM service scheduling, execute rental return processes to minimize downtime, and maximize rental asset deployment.
RESPONSIBILITIES Serve as a key customer contact and consultant with responsibility for recommending equipment and service solutions
Provide customer quotes, fulfill orders, and coordinate logistics
Process rental quotations, reservations, and contracts in iRental
Manage inbound leads; communicate information with Rental Sales Representatives
Call on lost and/or dormant accounts to retain business
Coordinate PM/service scheduling
Execute rental/return processes to minimize downtime and maximize rental asset deployment
Partner with all departments at Thompson to ensure excellent customer experience, including seamless communication (internal and external) and ease of doing business
Ensure safety and standard process compliance to realize effective and efficient operations
WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications:
Bachelor's degree in business or related major preferred
Two (2) years of industry experience preferred
Strong work ethic, can-do attitude, and excellent communications skills
WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.
The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
Apply Now
Listing is current as of Aug 11, 2025 02:44 PM
ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The Energy Rental Coordinator will serve as a key customer contact and consultant at Thompson. Your responsibilities will include recommending equipment and service solutions, providing customer quotes for field orders, and coordinating the logistics process for rental quotations, reservations, and contracts in our rental department. Additionally, you will also be responsible for managing inbound leads and calling on dormant accounts to retain business. I also coordinate PM service scheduling, execute rental return processes to minimize downtime, and maximize rental asset deployment.
RESPONSIBILITIES Serve as a key customer contact and consultant with responsibility for recommending equipment and service solutions
Provide customer quotes, fulfill orders, and coordinate logistics
Process rental quotations, reservations, and contracts in iRental
Manage inbound leads; communicate information with Rental Sales Representatives
Call on lost and/or dormant accounts to retain business
Coordinate PM/service scheduling
Execute rental/return processes to minimize downtime and maximize rental asset deployment
Partner with all departments at Thompson to ensure excellent customer experience, including seamless communication (internal and external) and ease of doing business
Ensure safety and standard process compliance to realize effective and efficient operations
WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications:
Bachelor's degree in business or related major preferred
Two (2) years of industry experience preferred
Strong work ethic, can-do attitude, and excellent communications skills
WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.
The Basics
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
What Sets Us Apart
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
Apply Now
Listing is current as of Aug 11, 2025 02:44 PM