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JLL

Facilities Manager

JLL, New York, New York, us, 10261

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Facilities Manager

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Facilities Manager

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JLL This range is provided by JLL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$110,000.00/yr - $125,000.00/yr What This Job Involves –

Manage assigned sites and provide leadership and direction to a team of highly skilled staff in delivering facilities management services in a professional office environment Assist Facilities leadership in the delivery of services to operate and maintain the property including customer/client services, C suite hospitality, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.

Your day to day:

Essential Functions:

Work with facilities leadership to oversee the delivery of maintenance and repair services for designated locations Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction Provide hospitality support for onsite executives and establish relationships with client site leads 24/7 emergency call support as needed Travel to other sites within the region as required Follow established escalation procedures and incident reporting procedures Support work order management for in house staff and vendors as necessary. Meet or exceed site Key Performance Indicators (KPI’s); assist with monitoring Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations Support account leadership in the implementation of short and long-term projects for the client. Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client. Insure compliance with Jones Lang LaSalle minimum audit standards. Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review. Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance.

Sound like you? To apply you need:

Required Knowledge, Skills and Abilities

Bachelor’s degree 5+ years facility management experience with corporate or third party service provider Hospitality experience and prior executive level support preferred Superior client relationship management skills Excellent customer, computer, managerial, verbal and written communication skills Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives Basic knowledge of building systems (mechanical and electrical systems). Must be motivated and able to work without direct constant supervision.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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