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Product Lead, Mid-Level
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Product Lead, Mid-Level
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Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Chick-fil-A Corporate Support Center is committed to providing effortless support to its Operators, Team Members, and Staff. As a Business Product Lead, you will enhance the support experience across various platforms, focusing on stakeholder needs and product lifecycle management. Responsibilities: • Collaborate with business stakeholders to understand the problems and needs of the business. • Review and evaluate potential enhancement requests. • Communicate with effected teams and DTT throughout the process through resolution/implementation. • Speak with business stakeholders to collect feedback about releases. • Monitor the Agent Advisory Panel Portal / Restaurant Support and CARES Dashboard. • Assist in reviewing enhancements/incidents reported by Agent Advisory Panel. • Assist in coordinating the Agent Advisory Panel agenda for incidents & requests. • Assist in coordinating/monitoring Agent Advisory Panel testing of system updates and new functionality. • Assist in Product related communication plans, as well as both project and change management activities. • Assist in the creation and prioritization of requirements in coordination with DTT partners. • Assist in creating measurements of success for projects. • Assist with tracking enhancements through the full product lifecycle. • Provide basic testing of system updates and new functionality. • Provide basic product training and support to end-users/stakeholders as needed. • Creation and maintenance of Product related documentation. Qualifications: Required: • Bachelor's degree in Business, Systems, or equivalent field of study • 3+ years of experience • Strong technical acumen and critical thinking • Effective communication and interpersonal abilities • Ability to work effectively in a team environment • High School Diploma or GED Preferred: • 5+ years of experience • Strong technical acumen and critical thinking • Effective communication and interpersonal abilities • Ability to work effectively in a team environment Company: At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc. Founded in 1946, the company is headquartered in Georgia, Louisiana, USA, with a team of 1001-5000 employees. The company is currently Late Stage. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Product Management Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Product Manager” roles.
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Product Lead, Mid-Level
role at
Jobright.ai 2 days ago Be among the first 25 applicants Join to apply for the
Product Lead, Mid-Level
role at
Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Chick-fil-A Corporate Support Center is committed to providing effortless support to its Operators, Team Members, and Staff. As a Business Product Lead, you will enhance the support experience across various platforms, focusing on stakeholder needs and product lifecycle management. Responsibilities: • Collaborate with business stakeholders to understand the problems and needs of the business. • Review and evaluate potential enhancement requests. • Communicate with effected teams and DTT throughout the process through resolution/implementation. • Speak with business stakeholders to collect feedback about releases. • Monitor the Agent Advisory Panel Portal / Restaurant Support and CARES Dashboard. • Assist in reviewing enhancements/incidents reported by Agent Advisory Panel. • Assist in coordinating the Agent Advisory Panel agenda for incidents & requests. • Assist in coordinating/monitoring Agent Advisory Panel testing of system updates and new functionality. • Assist in Product related communication plans, as well as both project and change management activities. • Assist in the creation and prioritization of requirements in coordination with DTT partners. • Assist in creating measurements of success for projects. • Assist with tracking enhancements through the full product lifecycle. • Provide basic testing of system updates and new functionality. • Provide basic product training and support to end-users/stakeholders as needed. • Creation and maintenance of Product related documentation. Qualifications: Required: • Bachelor's degree in Business, Systems, or equivalent field of study • 3+ years of experience • Strong technical acumen and critical thinking • Effective communication and interpersonal abilities • Ability to work effectively in a team environment • High School Diploma or GED Preferred: • 5+ years of experience • Strong technical acumen and critical thinking • Effective communication and interpersonal abilities • Ability to work effectively in a team environment Company: At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc. Founded in 1946, the company is headquartered in Georgia, Louisiana, USA, with a team of 1001-5000 employees. The company is currently Late Stage. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Product Management Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Product Manager” roles.
Atlanta, GA $94,000.00-$129,250.00 2 weeks ago Atlanta, GA $160,000.00-$220,000.00 3 weeks ago Product Manager, Reservations Technology
Atlanta, GA $140,000.00-$150,000.00 2 weeks ago Product Support Manager, Shopping Initiatives and Programs
Atlanta, GA $110,000.00-$157,000.00 2 weeks ago Atlanta, GA $90,000.00-$120,000.00 4 months ago Senior Product Manager, Device Management - United States
Atlanta, GA $150,000.00-$170,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr