Logo
ID.me

Business Insights Analyst

ID.me, Mc Lean, Virginia, us, 22107

Save Job

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over140 millionusers experience streamlined login and identity verification with ID.me at20 federalagencies,44 state government agencies, and66 healthcareorganizations. More than600 consumer brandsuse ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visithttps://network.id.me/ . Role Overview

We’re looking for a detail-oriented Business Analyst to work cross-functionally with our Sales Team. This person will quickly deliver insights, review and develop metrics, and contribute to improved cross-functional business processes to scale analytics that support our explosive growth. This opportunity is located

onsite

at ID.me’s headquarters in McLean, Virginia 5 days a week and is not able to be done remotely. Responsibilities:

Work collaboratively with the Sales Team to define and analyze metrics to track the success of the overall business with a primary focus on member experience, service levels, and cross-functional business performance Improve business understanding of our members, our products, and our profitability through data analysis, data visualization, and storytelling techniques Drive cross-functional and enterprise-wide solutions, providing thought leadership within and beyond working group Convey business insights derived from analysis and dashboards to influence decisions/outcomes by senior leadership Design dashboards to monitor KPIs and business metrics in a readable and digestible format that allows quick insights into performance Frame business problems in analytical language and converting business requirements into datasets, analyses, models, and dashboards Interpret data with business context to discover patterns and identify trends that support growth and increase efficiencies, implementing enhancements to address control gaps Build and automate tools to surface key data to stakeholders across a broad range of data literacy levels Provide ad hoc analysis as needed across a diverse set of teams and needs to support existing customers, future sales, and strategic business decisions Work cross-functionally with the Data Engineering and Data Science teams Required Education & Experience:

Must have a Bachelor’s degree in Engineering, Computer Science, Data Analytics, Mathematics, Statistics, Economics, or a related discipline required; Master’s degree preferred Must have a minimum of 3 years experience in a business analytics, data analytics, statistical modeling or closely related role Must have a minimum of 3 years experience demonstrating data querying, exploration, and validation; SQL and DBT Must have a minimum of 2 years experience demonstrating key insights through the use of data visualization, dashboards and/or slides/decks Ability and willingness to work in-office five days per week Experience within a management consulting firm, SaaS organization, or technology startup Adaptable and resilient in a fast-paced environment when there are changing priorities Experience demonstrating statistical modeling, applied mathematics or STEM; R or Python A high degree of proficiency with at least one BI tool (Tableau preferred), including experience with visualization best practices Demonstrates excellent verbal and written communication skills, with the ability to distill complex information into clear, engaging content Effectively translates technical concepts for non-technical stakeholders and comfortably engages with internal and external clients Strong interpersonal skills, with the ability to build trust and influence at all levels of the organization Results-oriented mindset with an intense focus on achieving both short and long-term goals A proven track record of problem-solving based on analytics to support business recommendations Ability to handle sensitive information with confidentiality Driven and outcome-focused, able to work independently and proactively address challenges ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores). The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Pay Range $100,241 - $143,500 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify. Create a Job Alert Interested in building your career at ID.me? Get future opportunities sent straight to your email. Apply for this job

* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you legally authorized to work in the United States? * Select... Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally in the United States? * Select... Are you currently, or have you previously, worked at ID.me? * Select... Do you currently reside in the Washington, D.C. metro area? * Select... If you do not currently reside in the Washington, D.C. Metro area, are you open to relocation? Select... LinkedIn Profile Website GitHub How did you hear about this job? (Referral, Linkedin, Facebook, Twitter, press release or news source, recruiter, ID.me Careers page, or other.)Please share details. * Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in ID.me’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.

Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury

Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

#J-18808-Ljbffr