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Aleron

Service Specialist

Aleron, St. Petersburg, Florida, United States

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Description

Are you a

Service Specialist

looking to join one of the top companies inthe

Business Process Outsourcing industry ? Are you looking to further your career and grow? Do you have

customer service experience? If you answered yes to those three questions, then apply today! Acara Solutions seeks highly qualified candidates to work

onsite

with our client in

St

Petersburg

, FL.

Interested? Here's what you'd do: Delivers quality service to clients utilizing the Hire Right system for background checks/screening. They interact via phone, email, chat, and other avenues. Follows up on outstanding items to issue completion in compliance with established Service Level Agreements. Develops and maintains an intermediate working knowledge of one or more client's products and industry policies and procedures. Identifies opportunities for process improvement and works with leaders to implement. Documents all interactions. Serves as a mentor for less experienced teammates. Performs data input, maintaining strong prioritization and organization.

Here's what you'll get: Pay: $18.00/HR Hours: 40 hrs./week Length: Temp (6 months) Sounds like a good fit? APPLY TODAY About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Job Requirements

Required Skills: High School Diploma or GED. Minimum 2 years of customer service experience. Preferred Skills: Associates Degree Intermediate skill level with systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS. Additional Information: Upon offer of employment, the individual will be subject to a background check and a drug screen. In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply