Daemen University
Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world.
The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities.
Purpose of Role
The Classroom & Events Technology Specialist will support technology in event spaces, conference rooms, classrooms, and departmental labs. Responsibilities will include set up and dismantling of large production event gear, live event production, and assisting in configuring and maintaining AV equipment for all educational spaces. This position is supported by other IT staff to ensure seamless assistance. The position will follow IT-defined standards and best practices when troubleshooting issues and assist with planning and designing projects. The position will work with academic departments for producing University sponsored events. The position is non-exempt (hourly), full-time, thirty-five hours per week. Additional hours may be required for weekend events and other peak periods. About This Opportunity
Joining our Information Technology team, the Classroom & Events Technology Specialist will be responsible for the following:
Capture and produce academic and administrative video content.
Select appropriate gear based on the intended size of special events, classes, and all other needs, as assigned.
Remain current with modern technology and propose changes to AV systems and policies to improve efficiency, security, and reliability.
Schedule and perform routine maintenance of AV systems.
Coordinate with other technical support teams and vendors to ensure timely resolution of technical issues.
Assist with installing and maintaining classrooms, meeting spaces, labs, and public spaces as assigned.
Required Qualifications
Associate or bachelor's degree or industry standard certifications; work experience in a similar industry will be accepted.
Two or more years of experience working in a highly complex environment.
Experience with Audio/Visual equipment, including video recording and production.
Experience and understanding of AV control systems, such as Extron.
Previous experience in a live production environment, with multi-faceted areas of support (audio/video/staging, etc.).
Knowledge of Windows and Mac OS X operating systems.
Ability to install, configure, and troubleshoot equipment and software.
Knowledge and experience with video conferencing platforms.
Knowledge and experience with instructional technology systems.
Excellent interpersonal and communication skills.
Strong problem-solving capability.
Must be able to maintain safety standards for temporary set-ups, electrical distribution and balancing, public egress, and the like.
Occasionally, ascend and descend a ladder to install and/or repair AV equipment weighing up to fifty (50) pounds.
Frequently move AV equipment across campus for various classrooms and events.
Total Compensation
Daemen University offers a robust total compensation package that includes:
Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan.
Dental insurance through the Guardian network.
Vision insurance through the Guardian network, and an option between the VSP or Davis plans.
An 8% employer contribution to the retirement savings account when employees contribute just 5%.
Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000.
Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions.
Generous time off for administrative and staff employees.
Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine.
The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities.
Purpose of Role
The Classroom & Events Technology Specialist will support technology in event spaces, conference rooms, classrooms, and departmental labs. Responsibilities will include set up and dismantling of large production event gear, live event production, and assisting in configuring and maintaining AV equipment for all educational spaces. This position is supported by other IT staff to ensure seamless assistance. The position will follow IT-defined standards and best practices when troubleshooting issues and assist with planning and designing projects. The position will work with academic departments for producing University sponsored events. The position is non-exempt (hourly), full-time, thirty-five hours per week. Additional hours may be required for weekend events and other peak periods. About This Opportunity
Joining our Information Technology team, the Classroom & Events Technology Specialist will be responsible for the following:
Capture and produce academic and administrative video content.
Select appropriate gear based on the intended size of special events, classes, and all other needs, as assigned.
Remain current with modern technology and propose changes to AV systems and policies to improve efficiency, security, and reliability.
Schedule and perform routine maintenance of AV systems.
Coordinate with other technical support teams and vendors to ensure timely resolution of technical issues.
Assist with installing and maintaining classrooms, meeting spaces, labs, and public spaces as assigned.
Required Qualifications
Associate or bachelor's degree or industry standard certifications; work experience in a similar industry will be accepted.
Two or more years of experience working in a highly complex environment.
Experience with Audio/Visual equipment, including video recording and production.
Experience and understanding of AV control systems, such as Extron.
Previous experience in a live production environment, with multi-faceted areas of support (audio/video/staging, etc.).
Knowledge of Windows and Mac OS X operating systems.
Ability to install, configure, and troubleshoot equipment and software.
Knowledge and experience with video conferencing platforms.
Knowledge and experience with instructional technology systems.
Excellent interpersonal and communication skills.
Strong problem-solving capability.
Must be able to maintain safety standards for temporary set-ups, electrical distribution and balancing, public egress, and the like.
Occasionally, ascend and descend a ladder to install and/or repair AV equipment weighing up to fifty (50) pounds.
Frequently move AV equipment across campus for various classrooms and events.
Total Compensation
Daemen University offers a robust total compensation package that includes:
Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan.
Dental insurance through the Guardian network.
Vision insurance through the Guardian network, and an option between the VSP or Davis plans.
An 8% employer contribution to the retirement savings account when employees contribute just 5%.
Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000.
Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions.
Generous time off for administrative and staff employees.
Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine.