MSIG Holdings USA, Inc.
Client Coordination Representative
MSIG Holdings USA, Inc., Los Angeles, California, United States, 90079
MSIG USA continues to grow!
Company Overview:
MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.
Summary/Job Purpose:
The Client Coordination Representative is accountable to help with the development and retention of business within Mitsui Sumitomo Marine Management. The individual must plan, direct and collaborate with internal teams (e.g. Underwriting, Claims, Risk Engineering, Accounting and Senior Management as well as MSIJ (Head Office)) to address customers' needs and deliver superior customer service, grow MSMM's book of business and help add value to the bottom line.
Essential Functions:
Establishes, manages and maintains direct customer and broker relationships for renewal and new business opportunities. Analyzes and identifies client's service needs and communicates with internal teams and customers to provide customer support. Establishes Marketing goals to assist with acquisition of new accounts, maintenance of existing accounts, and achievement of profitability. Assists Underwriting in achieving established loss ratio and renewal retention goals. Develops marketing plans for assigned territory and establishes long and short term goals to achieve profitable growth. Proactively researches, analyzes and monitors key market factors to help MSMM take advantage of market opportunities and minimize adverse market impact. Recommends pricing strategy and provides feedback from the market to Underwriting and Management. Evaluates market reaction/satisfaction of MSMM products (pricing, coverage, services, etc.) and communicates the feedback to the appropriate departments. Ensures effective control of territory's marketing results and that corrective action occurs so that business plan goals are achieved. Supervisory Responsibilities:
This position has no supervisory responsibilities
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience Required:
High School Diploma or GED or equivalent is required. Bachelor's degree (B. A.) from four-year college or university preferred with an emphasis on Business, Management, or Economics preferred. 5+ years of successful experience in a marketing or sales role or strong customer service orientation is required.
It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.
Company Overview:
MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.
Summary/Job Purpose:
The Client Coordination Representative is accountable to help with the development and retention of business within Mitsui Sumitomo Marine Management. The individual must plan, direct and collaborate with internal teams (e.g. Underwriting, Claims, Risk Engineering, Accounting and Senior Management as well as MSIJ (Head Office)) to address customers' needs and deliver superior customer service, grow MSMM's book of business and help add value to the bottom line.
Essential Functions:
Establishes, manages and maintains direct customer and broker relationships for renewal and new business opportunities. Analyzes and identifies client's service needs and communicates with internal teams and customers to provide customer support. Establishes Marketing goals to assist with acquisition of new accounts, maintenance of existing accounts, and achievement of profitability. Assists Underwriting in achieving established loss ratio and renewal retention goals. Develops marketing plans for assigned territory and establishes long and short term goals to achieve profitable growth. Proactively researches, analyzes and monitors key market factors to help MSMM take advantage of market opportunities and minimize adverse market impact. Recommends pricing strategy and provides feedback from the market to Underwriting and Management. Evaluates market reaction/satisfaction of MSMM products (pricing, coverage, services, etc.) and communicates the feedback to the appropriate departments. Ensures effective control of territory's marketing results and that corrective action occurs so that business plan goals are achieved. Supervisory Responsibilities:
This position has no supervisory responsibilities
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience Required:
High School Diploma or GED or equivalent is required. Bachelor's degree (B. A.) from four-year college or university preferred with an emphasis on Business, Management, or Economics preferred. 5+ years of successful experience in a marketing or sales role or strong customer service orientation is required.
It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.