Arkansas Staffing
Store Operations Manager
To assist the store manager and assistant manager with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies and procedures. Responsible for opening/closing store, daily bank deposits, keeping register stocked with adequate change, addressing customer/donor needs/complaints in Assistant Manager's or Manager's absence. Occasionally supervises store employees and temporary employees. May also supervise community service workers and volunteers on a limited or as needed basis. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. May involve occasional travel within the state of Arkansas. Frequent physical exertion and exposure to unfit donated goods. Additional Qualifications: Excellent customer service skills Teaching and Training abilities Effective communication skills Decision making ability Must have a valid driver's license and be insurable by the company's insurance carrier. Some computer knowledge a plus Must be able to interact cordially and productively with a variety of people. Must be able to market Goodwill and explain the mission to the general public. Must be able to read, write and communicate clearly in English. Must establish and maintain effective relationships with supervisors, employees, and co-workers, while motivating them to their best performance. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and frequently in excess of 40 hours a week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to take initiative and make decisions with little supervision. Must observe and enforce safety policies in all phases of the operation. Must have knowledge of fashionable women's, children's and men's clothing as well as furniture and household items. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop. Must have reliable transportation.
To assist the store manager and assistant manager with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies and procedures. Responsible for opening/closing store, daily bank deposits, keeping register stocked with adequate change, addressing customer/donor needs/complaints in Assistant Manager's or Manager's absence. Occasionally supervises store employees and temporary employees. May also supervise community service workers and volunteers on a limited or as needed basis. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management. May involve occasional travel within the state of Arkansas. Frequent physical exertion and exposure to unfit donated goods. Additional Qualifications: Excellent customer service skills Teaching and Training abilities Effective communication skills Decision making ability Must have a valid driver's license and be insurable by the company's insurance carrier. Some computer knowledge a plus Must be able to interact cordially and productively with a variety of people. Must be able to market Goodwill and explain the mission to the general public. Must be able to read, write and communicate clearly in English. Must establish and maintain effective relationships with supervisors, employees, and co-workers, while motivating them to their best performance. Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and frequently in excess of 40 hours a week. Ability to function in a hectic work environment with occasional periods of high stress. Must be able to take initiative and make decisions with little supervision. Must observe and enforce safety policies in all phases of the operation. Must have knowledge of fashionable women's, children's and men's clothing as well as furniture and household items. Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally. Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop. Must have reliable transportation.