North Carolina Staffing
Customer Service - Large Programs Project Manager
North Carolina Staffing, Wendell, North Carolina, United States, 27591
Customer Service Project Manager Data Centers
At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to transform the everyday for our customers, employees, and society by trusting and empowering our leaders to act as owners, directing their teams, and innovating to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. Our focus is on investment in our team members, offering a wide variety of internal and external development opportunities. Our commitment to diversity, equity, and inclusion transforms the everyday with us! The Electrification and Automation (EA) Business Unit covers the entire spectrum for power distribution systems and service solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today's and tomorrow's power grid! Headquartered in Wendell, NC, the EA PMO executes a diverse portfolio of projects, and this position will be focused on service solutions within our Customer Services business. This role comes with ample opportunities for growth, reflective of Siemens mission to empower people with a growth mindset. As a customer facing team, we keep customer satisfaction at the forefront as we manage large projects in a fast-paced environment. Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join our Data Centers team. This position can be remote or based out of Wendell, NC. You'll make an impact by: Managing projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met. Communicating effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle. Identifying, assigning, and managing project resources, including engineering, field personnel, vendors, and 3rd-party services. Proactively identifying project risks, developing mitigation strategies, and monitoring/controlling 3rd-party vendors to ensure contract adherence. Tracking project budget, schedule completion, and performing monthly revenue forecasting. Reviewing and understanding contractual obligations, managing change orders, and participating in vendor negotiations. Developing project execution plans like quality & testing plans, schedules, and risk registers. Implementing recovery plans to address performance issues. Collaborating with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings. You'll win us over by having the following qualifications: Basic Qualifications: HS diploma, along with the required years of experience. 2+ years of direct service project management experience. 2+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external customers. Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future. Preferred Qualifications: Bachelor's degree. PMP certification while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required within 1 year of employment. A degree in engineering or construction management. Experience in specific industry related to service project e.g., field service, EPC projects, construction, energy, and manufacturing. An understanding of medium and/or high voltage electrical equipment. An understanding of datacenter construction projects. Experience with MS Project or other relevant scheduling software. Strong leadership skills with experience in leading cross-functional project teams. Excellent written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external customers. Our commitment to diversity, equity, and inclusion: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here.
At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to transform the everyday for our customers, employees, and society by trusting and empowering our leaders to act as owners, directing their teams, and innovating to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. Our focus is on investment in our team members, offering a wide variety of internal and external development opportunities. Our commitment to diversity, equity, and inclusion transforms the everyday with us! The Electrification and Automation (EA) Business Unit covers the entire spectrum for power distribution systems and service solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today's and tomorrow's power grid! Headquartered in Wendell, NC, the EA PMO executes a diverse portfolio of projects, and this position will be focused on service solutions within our Customer Services business. This role comes with ample opportunities for growth, reflective of Siemens mission to empower people with a growth mindset. As a customer facing team, we keep customer satisfaction at the forefront as we manage large projects in a fast-paced environment. Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join our Data Centers team. This position can be remote or based out of Wendell, NC. You'll make an impact by: Managing projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met. Communicating effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle. Identifying, assigning, and managing project resources, including engineering, field personnel, vendors, and 3rd-party services. Proactively identifying project risks, developing mitigation strategies, and monitoring/controlling 3rd-party vendors to ensure contract adherence. Tracking project budget, schedule completion, and performing monthly revenue forecasting. Reviewing and understanding contractual obligations, managing change orders, and participating in vendor negotiations. Developing project execution plans like quality & testing plans, schedules, and risk registers. Implementing recovery plans to address performance issues. Collaborating with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings. You'll win us over by having the following qualifications: Basic Qualifications: HS diploma, along with the required years of experience. 2+ years of direct service project management experience. 2+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external customers. Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future. Preferred Qualifications: Bachelor's degree. PMP certification while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required within 1 year of employment. A degree in engineering or construction management. Experience in specific industry related to service project e.g., field service, EPC projects, construction, energy, and manufacturing. An understanding of medium and/or high voltage electrical equipment. An understanding of datacenter construction projects. Experience with MS Project or other relevant scheduling software. Strong leadership skills with experience in leading cross-functional project teams. Excellent written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external customers. Our commitment to diversity, equity, and inclusion: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here.