Arizona Staffing
Associate Clinical Administrative Coordinator
Arizona Staffing, Phoenix, Arizona, United States, 85003
Job Opportunity At UnitedHealth Group
As part of the UnitedHealth Group family of businesses, we're a dynamic new partnership formed by Dignity Health and Optum. We'll count on your professionalism, expertise, and dedication to help ensure that our patients receive the quality of care they need. So, if you're looking for a place to use your passion, your ideas, and your desire to drive change, this is the opportunity for you. This position is full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities: Provide clerical, secretarial, word processing, and other support services as assigned Understanding of applicable business departments' operations, drivers, and/or procedures Receive information from stakeholders Verify information and include work queue driver prior to entering information into data entry work queue Work with stakeholders to clarify, confirm, and/or gather additional information Scan documents into data entry queue ensuring appropriate personnel have access Pull relevant data from reports received Enter relevant data and information into appropriate systems/tools Review completed documentation to ensure data entry quality and accuracy Ensure confidentiality regulations and rules are complied with when gathering, entering data and information, reviewing and/or distributing data and information Generate reports in relevant systems needed to prepare additional reports for stakeholders Monitor, track, and/or integrate data and information into documents and reports Perform quality checks prior to distribution to ensure reports and documents are accurate Submit reports to applicable stakeholders in order to obtain approval when needed Review current reports/documents/processes to identify potential improvements or changes Provide guidance to internal team members on changes to reports/documents/processes Open mail to determine type of documents/attachments contained Review documents/attachments to ensure appropriate information has been provided Scan or stamp mail/documents with the date received Create and send pertinent forms to submitters to correct/gather missing information when necessary Revise and/or add to documents/attachments as needed prior to processing Submit documents and reports to relevant stakeholders following appropriate departmental procedures Ensure records and files are stored and managed in accordance with files/records management procedures and regulations Create electronic/paper files needed to store documents Review records to identify files that can be shredded or submitted to records storage Submit files to records management using appropriate procedures/forms Locate and retrieve medical records/patient demographic forms when requested Label older medical records file boxes for offsite storage You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Must be 18 years of age or older 1+ years of experience in Healthcare Customer Service Experience working with Microsoft Word, Microsoft Excel, and Microsoft Outlook Familiarity with computer and Windows personal computer applications Ability to work onsite at Saint Joseph Hospital Ability to work our normal business hours of 8:00 am - 4:30 pm from Tuesday - Saturday. It may be necessary, given the business need, to work occasional overtime Soft Skills: Applies knowledge/skills to activities that often vary from day to day Moderate level of knowledge and skills in own function Requires little assistance with standard and non-standard requests Solves routine problems on own Works with supervisor to solve more complex problems Prioritizes and organizes own work to meet agreed upon deadlines Works with others as part of a team Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
As part of the UnitedHealth Group family of businesses, we're a dynamic new partnership formed by Dignity Health and Optum. We'll count on your professionalism, expertise, and dedication to help ensure that our patients receive the quality of care they need. So, if you're looking for a place to use your passion, your ideas, and your desire to drive change, this is the opportunity for you. This position is full-time, Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities: Provide clerical, secretarial, word processing, and other support services as assigned Understanding of applicable business departments' operations, drivers, and/or procedures Receive information from stakeholders Verify information and include work queue driver prior to entering information into data entry work queue Work with stakeholders to clarify, confirm, and/or gather additional information Scan documents into data entry queue ensuring appropriate personnel have access Pull relevant data from reports received Enter relevant data and information into appropriate systems/tools Review completed documentation to ensure data entry quality and accuracy Ensure confidentiality regulations and rules are complied with when gathering, entering data and information, reviewing and/or distributing data and information Generate reports in relevant systems needed to prepare additional reports for stakeholders Monitor, track, and/or integrate data and information into documents and reports Perform quality checks prior to distribution to ensure reports and documents are accurate Submit reports to applicable stakeholders in order to obtain approval when needed Review current reports/documents/processes to identify potential improvements or changes Provide guidance to internal team members on changes to reports/documents/processes Open mail to determine type of documents/attachments contained Review documents/attachments to ensure appropriate information has been provided Scan or stamp mail/documents with the date received Create and send pertinent forms to submitters to correct/gather missing information when necessary Revise and/or add to documents/attachments as needed prior to processing Submit documents and reports to relevant stakeholders following appropriate departmental procedures Ensure records and files are stored and managed in accordance with files/records management procedures and regulations Create electronic/paper files needed to store documents Review records to identify files that can be shredded or submitted to records storage Submit files to records management using appropriate procedures/forms Locate and retrieve medical records/patient demographic forms when requested Label older medical records file boxes for offsite storage You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Must be 18 years of age or older 1+ years of experience in Healthcare Customer Service Experience working with Microsoft Word, Microsoft Excel, and Microsoft Outlook Familiarity with computer and Windows personal computer applications Ability to work onsite at Saint Joseph Hospital Ability to work our normal business hours of 8:00 am - 4:30 pm from Tuesday - Saturday. It may be necessary, given the business need, to work occasional overtime Soft Skills: Applies knowledge/skills to activities that often vary from day to day Moderate level of knowledge and skills in own function Requires little assistance with standard and non-standard requests Solves routine problems on own Works with supervisor to solve more complex problems Prioritizes and organizes own work to meet agreed upon deadlines Works with others as part of a team Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.