City of West Allis, WI
Salary:
$25.67 - $31.37 Hourly Location :
West Allis, WI Job Type:
Permanent part time Job Number:
2025-00350 Department:
Police Department Division:
Support Services Opening Date:
08/12/2025
Description Are you ready to be the calm voice in chaos? Are you good at multi-tasking, perform well under pressure, and have a desire to help your community? Join our team as a Dispatcher with the West Allis Police & Fire Department. We are the first point of contact in emergencies, and are crucial in coordinating emergency responses and other vital resources. Our Dispatchers answer both 911 and non-emergency calls for police, fire and emergency medical services. We are an Accredited Center of Excellence by the International Academies of Emergency Dispatch (IAED). The role of a Dispatcher is a challenging but rewarding opportunity to make a difference in our community. You must be able to work evenings, weekends, and holidays. If you are an exceptional communicator with strong listening skills, proficient with computers and able to multitask effectively, take the first step and apply today!
Examples of Duties
Answer and route emergency and non-emergency calls for service received via telephone. Dispatch and direct emergency personnel, consider call priority, availability and the number/types of personnel needed. Administer emergency medical dispatch instructions through ProQA Priority Dispatch. Monitor all police/fire/EMS units and document their locations or actions, record changes of status; Possess multitasking ability to monitor telephones, radio transmissions, scanner receptions and conversations. Maintain vast knowledge of the geography of the city, including streets, major intersections, house numbering system, freeways, borders & landmarks. Qualifications
High School Diploma (or equivalent) A minimum of two years' experience in administrative support and/or customer service including extensive customer service interaction. Ability to accurately type 35 wpm and basic knowledge of data entry as well as utilizing software in accordance with the needs of the department. Preferred knowledge and proficiency in Microsoft Office Suite programs such as Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Reader. Basic skills in English grammar/writing and math. Experience working in team environments as well as in diverse backgrounds.
This is a non-benefitted position.
$25.67 - $31.37 Hourly Location :
West Allis, WI Job Type:
Permanent part time Job Number:
2025-00350 Department:
Police Department Division:
Support Services Opening Date:
08/12/2025
Description Are you ready to be the calm voice in chaos? Are you good at multi-tasking, perform well under pressure, and have a desire to help your community? Join our team as a Dispatcher with the West Allis Police & Fire Department. We are the first point of contact in emergencies, and are crucial in coordinating emergency responses and other vital resources. Our Dispatchers answer both 911 and non-emergency calls for police, fire and emergency medical services. We are an Accredited Center of Excellence by the International Academies of Emergency Dispatch (IAED). The role of a Dispatcher is a challenging but rewarding opportunity to make a difference in our community. You must be able to work evenings, weekends, and holidays. If you are an exceptional communicator with strong listening skills, proficient with computers and able to multitask effectively, take the first step and apply today!
Examples of Duties
Answer and route emergency and non-emergency calls for service received via telephone. Dispatch and direct emergency personnel, consider call priority, availability and the number/types of personnel needed. Administer emergency medical dispatch instructions through ProQA Priority Dispatch. Monitor all police/fire/EMS units and document their locations or actions, record changes of status; Possess multitasking ability to monitor telephones, radio transmissions, scanner receptions and conversations. Maintain vast knowledge of the geography of the city, including streets, major intersections, house numbering system, freeways, borders & landmarks. Qualifications
High School Diploma (or equivalent) A minimum of two years' experience in administrative support and/or customer service including extensive customer service interaction. Ability to accurately type 35 wpm and basic knowledge of data entry as well as utilizing software in accordance with the needs of the department. Preferred knowledge and proficiency in Microsoft Office Suite programs such as Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Reader. Basic skills in English grammar/writing and math. Experience working in team environments as well as in diverse backgrounds.
This is a non-benefitted position.