Chukchansi Gold Resort & Casino
BINGO ATTENDANT PT
Chukchansi Gold Resort & Casino, Coarsegold, California, United States, 93614
Bingo Attendant
To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley! Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year. Job Description
SUMMARY: Responsible for providing exceptional guest service in the Bingo Hall. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork. Effectively and efficiently operate the OMNI bingo system and operate hand-held radio. Bingo Attendants will be individually assigned the duties of Admission Cashier; Paper Issue Attendant; and/or Inventory Control Clerk, as needed and trained. Policies shall be adhered for any and all assigned duties of each Bingo Attendant. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Interacts effectively with the Public and Team Members. Performs excellent customer service at all-times. Monitors the operation of Bingo and participates in payouts in accordance with policy. Monitor Bingo efficiently and timely while providing excellent guest service. Complete written department forms to document inventory, exchanges, card and tab sales, cash transactions, credit card transactions, Bingo payouts, etc. in an accurate, legible manner. Operate the OMNI system to pay and/or verify Bingo winnings and make sales to customers and complete any required written documentation. Conduct Bingo activities to ensure protection of company property and funds; and maintain the safety and cleanliness of room. Assist in maintaining an accurate inventory of cards, packages, balls, pull tabs, etc. Verifying all counts for accuracy in accordance with established policies and procedures. Build and maintain proper rapport with customers by handling disputes, maintaining a positive attitude, engaging costumers, and communicating special promotions and property products. Assists guest on a timely basis with requests for change and promotes positive guest relations. Adhere to safe and secure cash handling procedures in order to protect the assets of the company. Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations. Creates an atmosphere of excitement for all Bingo and casino guests. Encourages mutual respect, dignity and integrity with all Team Members by setting positive examples at all times. Exercise appropriate discretion in identifying situations that require management attention. Handle and secure company-issued keys in compliance with departmental guidelines Maintains a consistent, regular attendance record. Performs any reasonable request made by management. Perform the assigned duties and adhere to the appropriate procedures related to the Admission Cashier, Paper Issue Attendant, and/or Inventory Control Clerk, as needed and requested by management. Perform other duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High School diploma or GED required. Previous work experience with the public preferred. Cash handling experience preferred. Previous experience with Bingo preferred. SPECIAL QUALIFICATIONS: Strong organizational and interpersonal skills required. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to Customers and other Team Members of the Company. MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American currency. REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The Team Member is occasionally required to stoop, kneel, or crouch. The Team Member must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. While performing the duties of this job, the Team Member regularly works near moving mechanical parts. The noise level in the work environment is usually loud. The Team Member is exposed to a smoke-filled environment.
To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley! Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year. Job Description
SUMMARY: Responsible for providing exceptional guest service in the Bingo Hall. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork. Effectively and efficiently operate the OMNI bingo system and operate hand-held radio. Bingo Attendants will be individually assigned the duties of Admission Cashier; Paper Issue Attendant; and/or Inventory Control Clerk, as needed and trained. Policies shall be adhered for any and all assigned duties of each Bingo Attendant. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Interacts effectively with the Public and Team Members. Performs excellent customer service at all-times. Monitors the operation of Bingo and participates in payouts in accordance with policy. Monitor Bingo efficiently and timely while providing excellent guest service. Complete written department forms to document inventory, exchanges, card and tab sales, cash transactions, credit card transactions, Bingo payouts, etc. in an accurate, legible manner. Operate the OMNI system to pay and/or verify Bingo winnings and make sales to customers and complete any required written documentation. Conduct Bingo activities to ensure protection of company property and funds; and maintain the safety and cleanliness of room. Assist in maintaining an accurate inventory of cards, packages, balls, pull tabs, etc. Verifying all counts for accuracy in accordance with established policies and procedures. Build and maintain proper rapport with customers by handling disputes, maintaining a positive attitude, engaging costumers, and communicating special promotions and property products. Assists guest on a timely basis with requests for change and promotes positive guest relations. Adhere to safe and secure cash handling procedures in order to protect the assets of the company. Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations. Creates an atmosphere of excitement for all Bingo and casino guests. Encourages mutual respect, dignity and integrity with all Team Members by setting positive examples at all times. Exercise appropriate discretion in identifying situations that require management attention. Handle and secure company-issued keys in compliance with departmental guidelines Maintains a consistent, regular attendance record. Performs any reasonable request made by management. Perform the assigned duties and adhere to the appropriate procedures related to the Admission Cashier, Paper Issue Attendant, and/or Inventory Control Clerk, as needed and requested by management. Perform other duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High School diploma or GED required. Previous work experience with the public preferred. Cash handling experience preferred. Previous experience with Bingo preferred. SPECIAL QUALIFICATIONS: Strong organizational and interpersonal skills required. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to Customers and other Team Members of the Company. MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American currency. REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The Team Member is occasionally required to stoop, kneel, or crouch. The Team Member must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. While performing the duties of this job, the Team Member regularly works near moving mechanical parts. The noise level in the work environment is usually loud. The Team Member is exposed to a smoke-filled environment.