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City of Rancho Cucamonga, CA

Community Affairs Coordinator

City of Rancho Cucamonga, CA, Rancho Cucamonga, California, United States, 91739

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Salary:

$4,879.00 - $6,579.00 Monthly Location :

Victoria Gardens Cultural Center - Rancho Cucamonga, CA Job Type:

Full Time Job Number:

2025-20N Department:

Community Services Admin Opening Date:

08/13/2025 Closing Date:

10/3/2025 5:00 PM Pacific

WHY JOIN #TEAMRC The City of Rancho Cucamonga is looking for a

bold, creative marketing professional

to join our Community Affairs Network (CAN) as the new Community Affairs Coordinator for the Lewis Family Playhouse at the Victoria Gardens Cultural Center (VGCC). If you're passionate about the

power of live performance to connect, inspire, and elevate communities

then this may be the perfect role for you!

At the Lewis Family Playhouse, our purpose is to

enrich the community and enhance the quality of life through vibrant, entertaining, and enduring experiences that foster connection and celebrate artistic expression . As our Coordinator of Marketing, you'll help bring that purpose to life by crafting and executing innovative promotional campaigns, managing public relations strategies, and maintaining the Playhouse's strong and recognizable brand.

This is a hands-on role where you'll collaborate across teams, analyze data to sharpen results, and explore new ways to welcome diverse audiences. From season brochures and press releases to paid media strategy and social storytelling,

you'll be at the helm of how our patrons discover, experience, and fall in love with the Playhouse . You'll also serve as a connector, building partnerships, guiding creative strategy, and supporting the operations of a venue that continues to grow its regional reach and community impact.

Are you ready to meet the challenge and help tell our story? Apply to join Team RC today!

About the Lewis Family Playhouse at Victoria Gardens Cultural Center: The Lewis Family Playhouse is an intimate, state-of-the-art performing arts center with 560 seats, owned and operated by the City of Rancho Cucamonga. As a major anchor to the Victoria Gardens Lifestyle Shopping Center, the Playhouse entertains, educates, and inspires through high-quality performances for audiences of all ages and backgrounds across Southern California. In addition to the Playhouse, the Cultural Center includes a 60-seat Black Box Theatre, large event spaces, and a brand-new Courtyard stage opening in 2025.

Working for the City of Rancho Cucamonga:

Though formally part of the

Community Affairs Team

and titled

Community Affairs Coordinator , this role is

primarily focused on supporting the Lewis Family Playhouse

and its dynamic lineup of performances, rentals, and community events. You'll be based at the theater and collaborate closely with its internal teams, artists, and partners, while also coordinating with the broader

Community Affairs Network

to ensure alignment in messaging, brand consistency, and community engagement strategies.

This role is ideal for someone who is

passionate about the performing arts and storytelling

through marketing and who also

values public service, cross-departmental collaboration, and contributing to citywide communication goals . Your work will help enhance the overall impact of arts and culture in Rancho Cucamonga.

WHAT YOU WILL BE DOING HERE AT TEAM RC This position might be perfect for you if you... Love the arts and believe in their power to build community, inspire creativity, and fuel cultural connection. Get excited about new ideas and using your skills to reach broader audiences. Are energized by collaboration and know how to work cross-functionally with teams and community partners. Have a sharp eye for detail and are skilled at balancing long-term planning with quick creative pivots. Are passionate about inclusive storytelling, strong visuals, and meaningful engagement. Thrive in a fast-paced environment where strategy, data, and imagination intersect. Enjoy being both a thinker and a doer, someone who can lead the charge on campaign planning while rolling up your sleeves to write copy, review assets, and track outcomes. You'll be responsible for...

Campaign Strategy & Execution

Creating long-range and annual marketing plans that align with season goals, show schedules, and revenue targets. Executing multifaceted campaigns using print, digital, email, and social media. Aligning messaging across platforms to ensure cohesive, on-brand storytelling. Audience Development

Identifying and targeting audience segments for specific productions, events, and community programs. Supporting strategies that attract new and underrepresented patrons, while deepening engagement with existing ones. Collaborating on outreach strategies that reflect the City's commitment to inclusion, access, and community service. Content Creation & Social Media

Overseeing the development of marketing materials like, season brochures, playbills, posters, and press releases. Creating consistent, engaging content across all social media platforms, email channels, and website. Working with internal staff and external creatives to develop promotional videos, photos, and stories that capture the spirit of the Lewis Family Playhouse. Relationship Management & Cross-Departmental Communication

Serving as the primary marketing contact for artists, agents, publicists, community organizations and production/artistic partners to align on campaign strategy, gathering promotional assets, and ensuring timelines are met. Acting as a liaison between the Playhouse and the broader community, cultivating relationships with local businesses, potential sponsors, and event organizers to increase visibility and deepen community ties. Maintaining clear and organized records of deliverables, deadlines, vendor/creative agreements, and contacts to ensure nothing falls through the cracks. Analytics & Reporting

Providing data-informed recommendations to optimize audience reach and campaign effectiveness. Tracking and analyzing key performance indicators such as ticket sales, audience engagement, and overall campaign impact. Providing campaign wrap-ups and using data to refine future strategy. Monitoring marketing budget and maintaining accurate records for reporting. Brand Management & Public Relations

Protecting and promoting the visual and written brand identity of the venue and the City. Collaborating with the City's Community Affairs Officer and the Community Affairs Network on outreach and media coverage. The ideal candidate has:

Strong written, verbal, and interpersonal communication skills, with the ability to build and manage relationships across a wide range of stakeholders. A relationship-first mindset and the organizational skills to juggle multiple projects, deadlines, and partners simultaneously. Experience leading or mentoring a creative team. Familiarity with design and content tools (Adobe Creative Suite, Canva, Meta Business Suite, Sprout Social, Constant Contact, etc.). A keen eye for operational detail and patron-focused thinking. An understanding of how strategic marketing drives audience development, and the ability to collaborate across departments to align campaign execution. The ability to thrive in a fast-paced, team-oriented environment. Flexibility to work evenings, weekends, and holidays as needed. Definition

Under general supervision, coordinates and performs a variety of graphic layout and design assignments for various marketing programs, publications, and handouts; coordinates projects with program and production staff, box office personnel, advertisers, and Community Services management personnel; and perform other related duties as assigned.

Essential Functions The duties listed below are examples of the work typically performed by employees in this class. An employee may not be assigned all duties listed and may be assigned duties which are not listed below.

Coordinates and creates graphical layouts and design materials for programs, publications, and handouts.

Works with graphic designers, advertisers, and departmental staff to clarify themes, ideas, and audiences associated with performances, events, and groups that are served.

Coordinates and prepares season brochures, Playbills, Friends of the Playhouse, and Theater Arts Academy production schedules and advertising materials.

Designs graphics illustrations, logos, and insets and writes accompanying text for post cards, posters, and informational handouts.

Writes press releases and community outreach and public education announcements.

Designs rental brochures, fund development materials, teacher resource materials, and related pieces.

Assists with the preparation of marketing reports to assess the effectiveness of campaigns, promotions, advertisements, and levels of attendance.

Coordinates sponsorship and community services membership functions, including press conferences, special tours, and community presentations.

Assists with the preparation of marketing reports to assess the effectiveness of campaigns, promotions, advertisements, attendance, readership, and program costs.

Maintains marketing records and project files.

ARE YOU QUALIFIED Education and/or Experience Equivalent to Bachelor's degree in marketing, communications, or a related field and three years of responsible graphic design, marketing, and advertising experience.

Substitution

: A total of

four

years of professional-level experience

in marketing, communications , or related field and three years of responsible graphic design, marketing, and advertising experiences may substitute for the Bachelor's degree requirement.

Knowledge, Skills, and Abilities

Graphic design methods; illustration techniques; advertising practices; marketing promotion and communications practices;

Operate modern office equipment including computer hardware and specialized desktop publishing and graphics programs; research, evaluate, and present marketing ideas and themes; write text for marketing materials; coordinate advertising and public education campaigns; use discretion and exercise sound judgment; work independently; meet project deadlines; establish and maintain effective working relationships with those contacted in the course of work including customers, community groups, supervision, management, and the general public; and communicate clearly and concisely, both orally and in writing.

Licenses; Certificates; Special Requirements: Possession of, or ability to obtain, a valid Class C or Class 3 California Driver's License and have a satisfactory driving record.

Special Requirements: Work weekends, evenings, holidays, and special events, as needed.

WHERE DO YOU GO FROM HERE Recruitment Schedule

Closing : October 3, 2025

Tentative Panel Interviews: Week of

October 14, 2025

**Subject to change at the discretion of the personnel officer** APPLICATION PROCESS All applicants are required to apply online at www.cityofrc.us. Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to the completed application form as supplemental information but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. Candidates who meet the minimum qualifications will remain, candidates, until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.

Successful candidate will be required to:

Complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America Pass a pre-employment medical exam Pass a reference and background verification. References will not be contacted until mutual interest has been established If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States. The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of

Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For

additional

information

regarding

E- Verify, the Federal Government's online employment eligibility verification system, please visit

www.uscis.gov. Disclaimers

The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy that may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click . There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at Careers@CityofRC.us.

Applicants may wish to visit the City's official website at www.cityofrc.us for more information.

APPLICATIONS MAY BE FILED ONLINE AT: http://www.cityofrc.us 10500 Civic Center Dr. Rancho Cucamonga, CA 91730

(909) 774-2418 Careers@CityofRC.us Agency Address City of Rancho Cucamonga

10500 Civic Center Dr.

Rancho Cucamonga, California, 91730 Phone Website (909) 774-2418 http://www.cityofrc.us

Retirement

- California Public Employee's Retirement System (CalPERS) Medical

- $1,325 per month City paid. (Effective the first full-pay period in December 2024, City-paid medical increases to $1,375) Dental

- City paid Vision

- City paid Deferred Compensation

- City will match up to $50 per month and 1% of monthly base salary per month Life Insurance -

$30,000 City paid Vacation

- 80 hours per year increasing to 180 hours after 15 years of service. Buyback option of up to 160 hours per fiscal year. Holidays

- 14 paid holidays, including three discretionary holidays Sick leave

- 120 hours per year Personal Leave

- 40 hours of sick leave or vacation time may be used for personal leave per fiscal year Bereavement Leave

- 80 hours of paid bereavement leave as needed and an additional 40 hours if leave is related to specific relatives outlined in the MOU. Tuition Reimbursement

- $3,300 per fiscal year Long-Term Disability (LTD) - City paid Flexible Spending Account (FSA) - Medical and Dependent Care available Additional Team RC Perks

Flexible work schedule Remote work Bring your dog to work Baby on board Dress for your day RC cares Payroll deduction for Camp Cucamonga Summer Camp Lunch and learns Corporate discount rate at 24 Hour Fitness Access to our on-site gyms at City Hall and Public Works (equipment includes treadmills, weights, Peloton bikes, elliptical etc.) Jet Dental - an onsite dental service Employee Assistance Program (EAP) Employee wellness and development programs - Take your kid to work day, Health Fair, Staff development day, Leadership academy, Take your co worker to work day, Know your numbers) City tour New employee Mixer and welcome basket Employee activities committee

01

1. Give an example of how you've used audience feedback, analytics, or trends to adjust your marketing strategy. 02

2. How do you approach keeping a brand's voice clear and consistent in your work? Required Question