Addison Group
Job Title:
Administrative Assistant
Location (city, state):
Elk Grove Village, IL
Industry:
Packaging
Pay:
$21-22.50 (based on experience) Benefits : Addison Group provides Dental, Vision, Medical and 401(k) the first of the month following 60 days.
Please make sure you read the following details carefully before making any applications.
Job Summary:
We are seeking a detail-oriented and customer-focused
Client Services Coordinator
to join our team. This administrative role is primarily responsible for managing client communications via email and phone, providing accurate cost estimates, and coordinating account-related activities. The ideal candidate thrives in a fast-paced environment, can juggle multiple priorities, and enjoys building relationships with both clients and service providers.
Key Responsibilities: Prepare and calculate service rates and pricing for customer quotations. Serve as the main point of contact for client accounts, ensuring timely and clear communication. Coordinate with vendors, shippers, carriers, and international offices to ensure smooth project execution. Manage multiple tasks under tight deadlines with excellent organizational and time-management skills. Create and revise service quotations based on customer needs. Maintain thorough records and reports as requested by management. Proactively negotiate with service providers to secure cost-effective rates. Promptly escalate any operational disputes, problems, or discrepancies to management.
Qualifications: 2+ years of administrative or customer service experience (preferably in logistics, shipping, or related industry). Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (especially Excel, Outlook).
$21-22.50 (based on experience) Benefits : Addison Group provides Dental, Vision, Medical and 401(k) the first of the month following 60 days.
Please make sure you read the following details carefully before making any applications.
Job Summary:
We are seeking a detail-oriented and customer-focused
Client Services Coordinator
to join our team. This administrative role is primarily responsible for managing client communications via email and phone, providing accurate cost estimates, and coordinating account-related activities. The ideal candidate thrives in a fast-paced environment, can juggle multiple priorities, and enjoys building relationships with both clients and service providers.
Key Responsibilities: Prepare and calculate service rates and pricing for customer quotations. Serve as the main point of contact for client accounts, ensuring timely and clear communication. Coordinate with vendors, shippers, carriers, and international offices to ensure smooth project execution. Manage multiple tasks under tight deadlines with excellent organizational and time-management skills. Create and revise service quotations based on customer needs. Maintain thorough records and reports as requested by management. Proactively negotiate with service providers to secure cost-effective rates. Promptly escalate any operational disputes, problems, or discrepancies to management.
Qualifications: 2+ years of administrative or customer service experience (preferably in logistics, shipping, or related industry). Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (especially Excel, Outlook).