Delta Waste Solutions
Job Title:
Billing Specialist Location:
Hattiesburg, MS
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Delta Waste Solutions is seeking a detail-oriented
Billing Specialist
to support our residential and commercial waste operations in Hattiesburg, MS and the surrounding areas. This on-site role serves as a key point of contact for customers and vendors, manages billing operations, resolves account issues, and plays a vital role in maintaining financial accuracy and customer satisfaction. The position also assists with customer onboarding and front office operations.
Key Responsibilities
Billing & Invoicing Prepare and process accurate customer invoices on a regular billing cycle Reconcile accounts and investigate billing discrepancies in coordination with operations and customer service Maintain up-to-date customer account records and payment histories Accept and process payments made in person or over the phone Heavy use of internal billing and scheduling software
Customer Service & Communication Answer incoming calls from residential customers and provide prompt, professional assistance regarding trash service and billing inquiries Log and communicate customer complaints and service requests to the operations team for action/resolution Build rapport with residential and commercial customers to support retention and service satisfaction
Customer Onboarding Support Assist with the enrollment and setup of new residential and commercial waste customers Provide account setup support, payment guidance, and service education to new customers
Accounts Payable & Administrative Duties Review, code, and route vendor invoices for approval and payment processing Generate billing and customer service reports for leadership use Support general office administrative needs and collaborate with the operations team on internal communications
Qualifications 3–5 years of experience in billing, office administration, or customer service Strong attention to detail and accountability in handling financial transactions Proficient with Microsoft Office (especially Excel); familiarity with CRM, billing, and scheduling software preferred Excellent written and verbal communication skills Ability to multitask, stay organized, and thrive in a fast-paced office environment Comfort working with cash, card payments, reconciliations, and sensitive account data Experience working in a service-based or logistics-focused company is a plus
Work Environment Office-based role, Monday to Friday during standard business hours Flexible hours may be required during peak call times or program launch periods
Benefits Competitive salary commensurate with experience Opportunity for performance-based bonus Medical, dental, and vision insurance Paid time off Company sponsored 401k Opportunities for career growth
Billing Specialist Location:
Hattiesburg, MS
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Delta Waste Solutions is seeking a detail-oriented
Billing Specialist
to support our residential and commercial waste operations in Hattiesburg, MS and the surrounding areas. This on-site role serves as a key point of contact for customers and vendors, manages billing operations, resolves account issues, and plays a vital role in maintaining financial accuracy and customer satisfaction. The position also assists with customer onboarding and front office operations.
Key Responsibilities
Billing & Invoicing Prepare and process accurate customer invoices on a regular billing cycle Reconcile accounts and investigate billing discrepancies in coordination with operations and customer service Maintain up-to-date customer account records and payment histories Accept and process payments made in person or over the phone Heavy use of internal billing and scheduling software
Customer Service & Communication Answer incoming calls from residential customers and provide prompt, professional assistance regarding trash service and billing inquiries Log and communicate customer complaints and service requests to the operations team for action/resolution Build rapport with residential and commercial customers to support retention and service satisfaction
Customer Onboarding Support Assist with the enrollment and setup of new residential and commercial waste customers Provide account setup support, payment guidance, and service education to new customers
Accounts Payable & Administrative Duties Review, code, and route vendor invoices for approval and payment processing Generate billing and customer service reports for leadership use Support general office administrative needs and collaborate with the operations team on internal communications
Qualifications 3–5 years of experience in billing, office administration, or customer service Strong attention to detail and accountability in handling financial transactions Proficient with Microsoft Office (especially Excel); familiarity with CRM, billing, and scheduling software preferred Excellent written and verbal communication skills Ability to multitask, stay organized, and thrive in a fast-paced office environment Comfort working with cash, card payments, reconciliations, and sensitive account data Experience working in a service-based or logistics-focused company is a plus
Work Environment Office-based role, Monday to Friday during standard business hours Flexible hours may be required during peak call times or program launch periods
Benefits Competitive salary commensurate with experience Opportunity for performance-based bonus Medical, dental, and vision insurance Paid time off Company sponsored 401k Opportunities for career growth