Get AI-powered advice on this job and more exclusive features. This range is provided by Asiacom Americas Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $60,000.00/yr - $75,000.00/yr Additional compensation types Annual Bonus Direct message the job poster from Asiacom Americas Inc. Job Description: Network Support Engineer Position Overview: As a Network Support Engineer, you will be responsible for managing and troubleshooting network issues, and maintaining network hardware and software for our customers remote or onsite. You will work closely with our sales team and R&D departments to provide timely support and solutions to network-related problems. Key Responsibilities: Travel to various data center locations across the U.S. to provide technical support and resolve operational issues. Diagnose and troubleshoot network issues, providing prompt resolution to minimize downtime with our support team. Configure and maintain network hardware and software, ensuring they are up-to-date and functioning correctly. Collaborate with other R&D team members to implement network upgrades and improvements. Provide technical support to end-users, addressing network connectivity issues and related concerns. Document network configurations, changes, and procedures to maintain accurate records. Qualifications: Bachelor’s degree in Computer Science, Information Technology. Proven experience as a Network Support Engineer or in a similar role. Knowledge of network protocols, systems, and hardware. Basic proficiency in network configuration, IP address assignment, and basic network debugging. Familiarity with Linux operating systems, including command-line interfaces, system administration, and network tools. Problem-solving skills and the ability to work under pressure. Strong analytical and problem-solving skills with the ability to diagnose and address equipment issues effectively. Strong communication skills in English and Mandarin, both written and verbal. Relevant certifications (e.g., CCNA, CCNP) are a plus. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Customer Service, Sales, and Engineering Industries IT Services and IT Consulting and IT System Installation and Disposal Referrals increase your chances of interviewing at Asiacom Americas Inc. by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Network Support Engineer” roles. Fremont, CA $68,080.00-$126,788.00 1 day ago Fremont, CA $112,000.00-$128,000.00 1 week ago Fremont, CA $90,000.00-$110,000.00 1 week ago San Jose, CA $150,000.00-$225,000.00 16 hours ago Fremont, CA $110,000.00-$130,000.00 1 week ago San Jose, CA $155,000.00-$165,000.00 2 weeks ago Menlo Park, CA $117,000.00-$173,000.00 2 weeks ago Fremont, CA $161,000.00-$225,000.00 1 week ago San Jose, CA $130,000.00-$145,000.00 2 weeks ago Network Engineer, Operations and Support (Labs) Livermore, CA $125,000.00-$175,000.00 2 weeks ago Santa Clara, CA $170,000.00-$210,000.00 5 months ago Sunnyvale, CA $156,000.00-$229,000.00 1 week ago Mountain View, CA $76.53-$86.53 6 days ago Mountain View, CA $76.53-$86.53 6 days ago Staff Network Engineer, Global Customer Services Edge Technologies Sunnyvale, CA $183,000.00-$271,000.00 15 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Asiacom Americas Inc.