Join Our Award-Winning Team as the Vice President, Credit Solutions!
Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions again in 2025 , for the third consecutive year !
Are you experienced in all areas of loss mitigation, loan servicing, and collections?
Do you thrive in a leadership role where you can make a measurable impact on portfolio performance and member satisfaction? Are you ready to join a purpose-driven organization that is committed to making a positive difference in the lives of members and the communities we serve?
If so, this may be the opportunity for you.
What We Offer:
- Competitive Salary : $80,203.55 - $120,305.33, Commensurate with experience.
- Comprehensive Benefits Package : Including health insurance, retirement plans, paid time off, and much more.
- Impactful Work : Your efforts will ensure regulatory compliance while safeguarding members and the Credit Union.
- Supportive Environment : Work with a team that values your contributions and supports your professional growth.
- Growth Opportunities : Advance your career within a dynamic and rewarding industry.
- A Rewarding Career : Be part of a team thats dedicated to making a positive difference in the lives of our members and the communities we serve.
- Hybrid Work Environment : Enjoy the flexibility of a hybrid work model that allows you to balance in-office collaboration at our Bedford, Indiana corporate office with remote work 2 days a week upon completion of initial onboarding.
Opportunity Overview :
As the Vice President, Credit Solutions , you will manage the Credit Unions Credit Solutions (Collections) Department and ensure that every effort is made to maintain the desired level of delinquency and charge-offs as outlined in our strategic plan. You will oversee all areas of loss mitigation, including collections, modifications, foreclosures, bankruptcy, repossessions, and outsourced servicing providerswhile leading a skilled team to deliver consistent, outstanding service to both internal and external members.
What Youll Do:
- Provide collections/delinquency-related data to Accounting/Finance.
- Create and maintain procedures for all Credit Solutions department functions.
- Serve as a voting member on the Commercial Credit Committee and Employee Loan Committee.
- Supervise the management of all bankruptcy cases (Chapter 7, 11, and 13).
- Supervise the management of all foreclosures and repossessions.
- Authorize and work with attorneys to file suit when necessary.
- Approve loans to be submitted to outside collection agencies.
- Hire, train, and supervise Credit Solutions staff.
- Conduct collection calls.
- Post monthly trustee payments.
- Approve loans in workout scenarios.
- Create monthly and quarterly reports for Management and Board of Directors.
- Oversee and document collateral protection insurance claims.
- Authorize changes in loan terms, waivers of payments, due date changes, and release of collateral on existing loans.
- Update credit reports and perform file maintenance.
- Attend bankruptcy hearings.
- Perform other duties as assigned.
What Were Looking For:
- Associate degree in a related field or equivalent experience required.
- Minimum of four years of experience in a loan servicing or collection department required.
- Extensive knowledge of Credit Union collection policies and procedures.
- Advanced experience in all areas of loss mitigation, including collections, charge-offs, modifications, foreclosures, bankruptcy, repossessions, and managing outsourced servicing providers.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Excellent organizational and time management skills.
- Flexibility, adaptability, and acceptance of change in a dynamic financial environment.
- Supervisory experience preferred.
- Professional, well-developed interpersonal skills necessary for supervising staff and representing the Credit Union positively.
Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
If youre ready to make a lasting impact on our Credit Solutions operations while growing your career in a collaborative, mission-driven environmentapply today to join our award-winning team!
PM19
Compensation $80,203.55 - $120,305.33 per year
Compensation details: .33 Hourly Wage
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Required Preferred Job Industries- Other