Quality RN Professional
The Quality RN Professional is responsible for the development, implementation, and management oversight of the company's Medicare/Medicaid Stars Program. The Quality RN Professional work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Quality RN Professional collaborates with market leadership and quality improvement team to develop and implement programs designed to increase patient outcomes. Work is performed within the associate's assigned center locations and in collaboration with existing Quality Improvement Coordinators and Professionals and in close partnership with market and center teams.
The Quality RN Professional represents the scope of provider relationships across the following areas:
- Quality/clinical management and population health
- HEDIS and Stars performance
- Operational improvements
- Financial performance and incentive programs
- Data sharing and connectivity
- Documentation and coding
- Additional areas related to provider performance, member experience, market growth, provider experience and operational excellence
Required Qualifications:
- Licensed Registered Nurse (RN) without restriction in applicable state
- 5+ years of clinical nursing experience
- Proven work experience as a HEDIS Nurse or similar role in healthcare quality improvement
- Strong knowledge of HEDIS/Stars/CMS
- Excellent presentation and communication skills, both oral and written
- Strong relationship building skills as this is a provider-facing role
- Strong attention to detail with a focus on process and quality
- Comprehensive knowledge of Microsoft Office applications
Preferred Qualification:
- Bachelor's Degree in Nursing
- 3+ years of managed care experience
- 3+ years of case management experience
- Bilingual; English and Spanish preferred, not required
Hours for the role: Monday-Friday 8am-5pm local time zone
This role is based within the provider office with regular rotation through each center within the assigned territory.
Scheduled Weekly Hours: 40
Pay Range: $71,100 - $97,800 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.
Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.