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Blue Plate Catering

Office Manager

Blue Plate Catering, Chicago

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Office Manager

Department: Executive

FLSA: Non-Exempt

Status: Full Time

Reports To: COO

Customary Days: Monday - Friday

Customary Hours: 8:45am-5:15pm. Hours may be extended when workload is increased.

Position Summary

The Office Manager plays a central role in ensuring the office operates efficiently and remains a welcoming, well-organized space for staff and guests. As the first point of contact at the reception desk, you will greet visitors with professionalism and warmth while supporting daily office functions. This role requires excellent communication, multitasking, and organizational skills. If you're someone who takes pride in supporting a busy office environment and making things run smoothly, this position is for you.

Essential Functions
  • Welcome and assist visitors and vendors upon arrival.
  • Answer and direct incoming calls; ensure prompt and professional phone etiquette.
  • Monitor and maintain common areas including the reception, conference rooms, training room, and supply areas.
  • Coordinate and book internal meeting spaces, including tasting rooms and event spaces, through the shared calendar system.
  • Manage incoming and outgoing mail and packages; coordinate messengers and deliveries.
  • Order, track, and restock general office and breakroom supplies weekly; maintain inventory of company stationery.
  • Maintain cleanliness and organization in the front desk area, craft space, and shared office spaces.
  • Monitor usage and servicing needs of office equipment (copiers, printers, postage machines, etc.).
  • Maintain calendar for the tasting rooms, conference rooms and Larkin Hall event spaces.
  • Update and distribute company-wide contact lists monthly.
  • Manage general office inbox and route inquiries appropriately.
  • Maintain and update the Weekend/Holiday Manager on Duty List; ensure phone voicemail is updated accordingly.
  • Assist with general administrative tasks as requested, including filing, scanning, and light project coordination.
  • Coordinate catering orders for internal meetings or client visits as requested.
  • Check e-mails at least four (4) times per day during normal working hours. Forward communications to the correct point of contact.
  • Monitor and maintain inventory of company stationery; coordinate reordering with the Marketing Department.
  • As needed, update the front desk voicemail on weekend/holiday phone to identify how to contact the current manager on duty.
  • Support Executive team as needed with special projects.
  • Perform other relevant tasks as required.
Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • High school diploma required; Associate's or Bachelor's degree preferred.
  • Minimum of 2 years of experience in administrative support or office management.
Essential Qualifications
  • Ability to demonstrate strong affinity for Blue Plate's mission: Our mission is to "care more" for others through food and service experiences that turn our partner's vision into reality.
  • Must be dependable and responsible.
  • Must be able to work with a variety of people.
  • Operate basic office equipment such as postage and copy machines.
  • Must be able to efficiently multi-task multiple projects at any given time.
  • Must be highly organized with strong attention to detail.
  • Strong computer skills including proficiency with Microsoft Office and Google Workspace applications.
  • Familiar with catering management systems and CRM software to support operational and client service needs.
  • Local travel is required.
Language Skills

Ability to read, write and speak English proficiently. Bilingual, Spanish speaking proficiency preferred.

Physical Demands
  • While performing the duties of this job, the employee is regularly required to talk or listen.
  • Possess the ability to fulfill and any all-office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
  • The employee must occasionally lift and/or move up to 20-25 pounds.
  • At times, it may require more than 40 hours per week to perform the essential duties of the position.
  • Fine hand manipulation (keyboarding).
Work Environment
  • Internal office space.
  • The noise level may include that of a combination of an office environment.
Compensation and Benefits

Salary Range: $50,000 $55,000 annually, based on experience and qualifications.

Benefits Overview

At Blue Plate Catering, we live our core values: Happy, Joyful & Fun; We Care More; Humbly Confident; Genuine & Authentic; Goes Beyond. Our comprehensive benefits package reflects our commitment to supporting our team's well-being and growth. Benefits include medical, dental, and vision insurance, a 401(k)-retirement plan, and paid time off (PTO) with sick leave. Additional perks such as commuter benefits, Flexible Spending Accounts (FSA), free meals, and pet insurance options ensure our team feels valued. We also offer wellness rewards, an Employee Assistance Program (EAP), and resources to help you thrive in work and life.

Blue Plate Catering complies with all applicable federal, state, and local laws governing non-discrimination in employment, including protections related to race, color, religion, sex (including sexual orientation, gender identity, or pregnancy), national origin, age, disability, or genetic information.