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WestRock

Administrative Specialist

WestRock, North Tonawanda

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Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Administrative Specialist

Hours: Monday-Friday 8am-4:30pm

Salary: $48K-$50K/year

Opportunity summary: As an Administrative Specialist, you will serve as the face of Smurfit Westrock for customers and visitors to the facility. You will serve and support the General Manager, Plant Manager and Customer Service Manager and other staff with administrative duties in a fast-paced and collaborative environment. In addition, you will perform other job duties as assigned, including project-related work to support various functions such as safety, quality, cost savings, continuous improvement, environmental, reliability, training, and data integrity.

How you will impact Smurfit Westrock

  • Facilitate ordering and maintenance of department office supplies, maintaining proper inventory levels for designated areas
  • Prepare and run monthly employee reports, including employee attendance, man-hour productivity/machine utilization, overtime hours, and daily booking orders
  • Assist with customer visits to the facility, welcome all guests, receive and process all incoming mail and telephone calls
  • Schedule, coordinate and manage meetings/conference calls and related activities including all on-site meeting logistics
  • Prioritize daily routines and be flexible to accommodate changing priorities
  • Assist in closing payroll on a weekly basis and report payroll and time entry discrepancies to department leads

What you need to succeed:

  • High School diploma or G.E.D. with equivalent experience
  • 2+ years of administrative support, customer service, sales support, HR and/or payroll experience, preferably in manufacturing environment
  • Strong interpersonal and customer service skills
  • Excellent written and verbal communication skills
  • Demonstrated successful track record of effective problem-solving
  • Possess strong collaboration skills with stakeholders across functions
  • Ability to set priorities, achieve deadlines, and manage multiple tasks at the same time
  • Demonstrates strong organizational and time management skills
  • Possess strong written and verbal communication skills to deliver messages to customers and Smurfit Westrock employees
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law. The salary range for this position is $38,250.00 - $63,750.00, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process.