Customer Service Representative

Vaco Atlanta is hiring a Customer Service Representative to Join our client's growing team in Dalton, GA . This is a full-time, onsite role offering strong benefits and long-term growth potential as the company rapidly expands its U.S. operations.
Role: Customer Service Representative
Location: Dalton, GA
Onsite: 100% onsite
Job Type: permanent, direct hire
Pay: $50,000 - $55,000 annually
What You'll Do:

• Serve as the primary point of contact for customers via phone and email
• Enter and manage orders in the ERP system (SAP S4/HANA a plus)
• Handle customer inquiries related to products, orders, and shipping
• Create invoices, process sample requests, and support AR/AP documentation
• Partner with Sales, Logistics, and Accounting teams to ensure smooth operations

What You Bring:

• 2-3 years of customer service experience (manufacturing preferred)
• Proficiency in Outlook, Excel, Word, and PowerPoint
• Strong communication, organization, and problem-solving skills
• High school diploma or equivalent

Bonus Skills:

• SAP S4/HANA experience
• Basic accounting knowledge
  

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.