Vaco by Highspring
We are partnering with a fast-growing company in the CPG space to find an experienced Operations Manager to lead day-to-day operational execution and manage key retail and eCommerce accounts. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and has a strong grasp of supply chain, order management, and retailer compliance.
Key Responsibilities:
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Key Responsibilities:
- Manage operational execution across major accounts including Walmart, Amazon, Target, and others
- Oversee order fulfillment, logistics, routing, and shipping requirements
- Coordinate with internal and external teams to ensure seamless execution from order to delivery
- Utilize ERP systems (NetSuite preferred), retailer portals, and EDI platforms for order management
- Analyze data to identify operational efficiencies and support process improvements
- Ensure all operational activities align with account requirements, timelines, and budget expectations
- Collaborate cross-functionally with Sales, Finance, and Customer Service teams
- Maintain clear and professional communication with retail partners
- 3-5 years of experience in operations, supply chain, or account management
- Industry experience in consumer packaged goods (CPG) preferred
- Hands-on experience managing large retail accounts like Walmart, Amazon, and Target
- Proficiency in ERP systems (NetSuite strongly preferred), EDI, and retailer portals
- Strong Excel skills and proficiency in Microsoft Office tools
- Exceptional organizational, analytical, and time-management abilities
- Excellent verbal and written communication skills
- A proactive problem-solver with strong interpersonal skills and a collaborative mindset
- Proven ability to execute projects within scope, budget, and deadlines
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.