Service Technician
Groundworks is seeking talented Service Technician to join their team in the Oklahoma City, OK area!
The Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.
Why You Should Join Our Service Team
Base Pay + Commission with NO CAP on earnings
Average annual earnings $120,000
Company Vehicle and Gas Card provided
Full-time nonseasonal work
Pre-qualified, high-quality appointments, no cold-calling required!
Advanced leadership training opportunities from a promote from within led culture
Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
Equity in North Americas Leading Foundation Repair and Water Management Company
Job Responsibilities
Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Examine solutions installed by the company and determine potential warranty or non-warranty work
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
Other duties as assigned
Qualifications
1 or more years of proven sales experience preferred but not required
Construction/Home Improvement experience preferred
Proven customer relations experience preferred
High school diploma or GED or equivalent experience
A valid, non-restrictive Drivers License is required
Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA company and offering employee ownership for everyone, were building something that just cant be replicated. And were on a mission to change an industry like never before!
Were unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. Were proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset their home. When customers choose a local Groundworks company, they can feel confident theyre hiring the trusted local experts who will ensure the jobs done right. When you choose Groundworks, youll join thousands of Tribemates who are making history.