South Carolina Staffing
Change Management Specialist
This position will assist the SCEIS team in establishing an effective and efficient change management process to include:
- Process development
- Process documentation
- Development and implementation of change management tools
- Training of SCEIS team on change management process
Daily duties/responsibilities include:
- Review current SCEIS change management processes and make recommendations for improvement/enhancement
- Work with technical and functional teams to adjust process, as necessary, to conform to tools and best practices
- Analyze Solution Manager and other change management tools to determine most appropriate tool(s)
- Configure tool(s) to match defined change management processes
- Document change management processes (functional and technical)
- Train SCEIS teams on approved change management processes
- Processes in scope include request for change (RFC), system upgrades, SAP OSS note installations, support pack installations
Required skills (rank in order of importance):
- Strong experience with the development and implementation of change management processes
- Strong experience with the development, implementation, maintenance, and use of SAP Solution Manager tools
- 5+ years experience with SAP software analysis, design, and development
- 5+ years experience with ECC, SRM, and BW
- 5+ years experience with SAP upgrades, OSS notes, support packs, and troubleshooting
- Excellent written and oral communication skills
- Knowledge of other SAP change management tools
Preferred skills (rank in order of importance):
- SAP public sector experience
- Microsoft Windows Server and SQL database technology
- MS Office tools (e.g., Word, Excel, Visio, Project)
- Business acumen
Required education: Bachelors in IT, Business or 5 years of equivalent experience